SuperTokens · 5 hours ago

Solutions Engineer

US / CA / Remote (US; CA)

Full-time

Remote

Mid Level

3+ years exp

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Identity ManagementNetwork Security

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Responsibilities

Work with Sales Teams and prospects on their evaluation and adoption of SuperTokens solutions

Understand customer goals and how SuperTokens’s solution can address those needs.

Assist in the Sales process including technical discovery, technical demo, Proof of Concept (POC), RFP responses.

Deep technical discussions around APIs, SDKs, and security frameworks (OAuth, OpenID Connect, JWTs).

Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams

Continuously learn and update skills and stay aware of industry trends in the Identity and access management (IAM) space in general and authentication in particular.

Track and report key success metrics such as customer adoption rates, technical issue resolution time, and successful POCs.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

JavaScriptPythonNodeJSReactJSMySQLDjangoLaravelSpringIOSAndroidReact nativeFlutterAPIsSDKsOAuthOpenID ConnectJWTsCustomer-facing roleAccess management

Required

3+ years experience

Skills: JavaScript, Python

2+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space

Previous software development experience

Great oral and written communication skills

Superior organizational skills working with multiple customers and can switch context quickly throughout the day with various competing demands and attention to detail

Obsessed with Solving Customer Problems

Experience at our early-stage start-ups and ability/desire to wear many hats

Comfortable working in a fast-paced, developer-first, remote team environment