Concentrix · 3 hours ago

Specialist, Sales Development

United States

Full-time

Remote

Entry Level

$14.53/hr - $14.53/hr

2+ years exp

Maximize your interview chances

Customer ServiceInformation Technology

Insider Connection @Concentrix

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up-sell opportunities.

Provide accurate weekly/ monthly/ quarterly sales forecast

Mastery of product knowledge and technical understanding of services to assess client requirements

Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage

Manage external competitive pressures and handle objections to retain customers or win new customers

Manage high volume of customer contacts through phone and email each day – majority of communication is outbound

Work with your team and management to provide a professional experience during all interactions with customers and prospects

Maintain the customer management system (CRM) to ensure all relevant data is captured

Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer service experienceSales experienceHigh-volume callingMS Office proficiencySalesforce.com proficiencyTechnology learningEnglish language