Habitat for Humanity International · 6 hours ago

Specialist, Volunteer Services

United States

Full-time

Remote

Mid Level

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Responsibilities

Implement disaster volunteer services strategy, including program transition, developments, rollout and ongoing support.

Collaborate with U.S. Disaster Services team to coordinate plans for response and readiness efforts.

Contribute to the development and delivery of volunteer and affiliate resources - checklists, toolkits, templates, technical guides, and standard operating procedures as needed

Drive the co-creation of training materials, alongside U.S. Disaster Services, across key disaster preparedness, resilience, and recovery areas.

Provide ongoing training and support to skilled volunteers in areas of program management, strategic planning, and preparedness.

Collaborate with director and other contributors to determine measurements of success

Lead pilot project to disaster-affected affiliates

Lead national rollout and scaling of the revised disaster volunteer service offering.

Support technical integration of Rosterfy across various skilled volunteer service programs within the expertise hub, and maintain precise records, information, and data within the VMS

Collaborate with IT and relevant departments for smooth data flow and efficient utilization of volunteer management tools

Coordinate and monitor operational functions (registration, deployment, coordination, training requirements, etc.) of key volunteer programs in the VMS (e.g. Disaster Corps and RV Care-A-Vanners)

Serve as VMS SME and support future program integration efforts as needed.

Standardize processes in line with HFHI’s strategic direction, emphasizing consistency and quality in volunteer initiatives.

Coordinate closely with the U.S. Office to leverage skilled volunteer resources effectively and ensure a consistent volunteer experience throughout HFHI.

Work on strategic projects aimed at improving and developing new products, services, and processes related to volunteer program management.

Provide support to VEH team’s products and services, creating/validating/measuring tools, templates, trainings and resources to enhance volunteer practices at affiliate organizations.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Volunteer Management System (VMS)Program ManagementTraining DevelopmentTechnical IntegrationData CoordinationProject ManagementProcess StandardizationStrategic PlanningDisaster PreparednessQuality Assurance