Mastercard · 2 days ago

Specialist, Cardholder Services Product Management

Purchase, NY

Full-time

Hybrid

Mid Level

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FinanceFinancial Services

Growth Opportunities

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Responsibilities

Contribute to the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock value

Develop working relationship with internal stakeholders, and act as a trusted and reliable partner who can act independently

Own KPIs across team, monitoring performance and reporting

Monitor competitive intelligence and progress against objectives to ensure competitive differentiation

Lead team meetings, managing agendas and creating presentations

Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

PowerPoint skillsCompelling presentationsSeeking solutionsBalancing multiple points of viewPartnering with stakeholdersGathering informationEnsuring alignmentExpertise with reporting toolsSalesforceTableauManaging reportsKPIsRoadmapsKey deliverablesWorking with reportsCollaboratingProactiveIndependent thinkerEnthusiastic team memberHighly effective communicatorPassion for being a part of a teamProject ManagementContent DevelopmentData AnalysisReporting Systems ManagementKPI AnalysisInsights GenerationExternal Provider ManagementProblem-SolvingCollaboration

Required

Strong PowerPoint skills, ability to develop compelling presentations is a must

Proactive, independent thinker, not afraid to ask questions, challenge status quo and seek solutions that balance multiple points of view

Enthusiastic team member, eager to partner with stakeholders to gather information and ensure alignment

Expertise with reporting tools (Salesforce, Tableau, etc)

Highly effective communicator with excellent presentation skills

Proven track record working managing reports, KPIs, roadmaps, key deliverables

Passion for being a part of a team and collaborating

Preferred

Ability to identify problems, brainstorm and analyze answers, and implement the best solutions

Experience managing tasks or workstreams in a collaborative team environment with third parties

Relevant industry expertise

Develop compelling content, presentations about our benefits, product strategy and roadmap

Ensure that reporting systems are accurate and up to date (Salesforce, Tableau, etc)

Develop comprehensive monthly analysis of KPIs deriving insights and making recommendations, based on data from multiple sources

Ensure cadence of performance reviews with external providers is executed as planned, create template, and ensure they are filled and accurately reported