WSI (Warehouse Specialists, LLC) · 2 days ago

Specialist- Quality Assurance

Allentown, PA

Full-time

Onsite

Entry, Mid Level

2+ years exp

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Responsibilities

Auditing one hundred percent of process, from Inbound to Shipping.

Performing daily completed order audits for monitoring and evaluation of quality and service.

Documenting the quality metrics & performance of all employees to track and report back to leadership.

Assuring the customer receives the product ordered in the packaging required.

Assuring that the integrity of the product packaging is intact when shipped.

Checking and documenting all packers’ work and ensuring the highest quality product is sent to consumers.

Assuring that all paperwork/EDI required by the customer is accurate and complete.

Assisting in handling customer-facing direct issue resolution.

Ensures employees receive appropriate quality and product safety training.

Cross-train to cover for Operations roles or for other WSI areas as needed.

Qualification

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RF ScanningWMS System ExperienceProblem-SolvingAccountabilityCommunicationCycle Counting ProgramsInventory Control AdjustmentsReconciliationLeadership ExperienceWarehouse Environment ExperiencePowered Industrial Truck CertifiedExcel SpreadsheetsDatabase Management