SitusAMC ยท 13 hours ago
Specialist I, Servicing Quality Control
United States
Full-time
Remote
New Grad, Entry Level
$52K/yr - $60K/yr
0+ years exp
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Responsibilities
Review loan packages, servicing guidelines, or data files to identify the documentation necessary for the review
Perform QC Reviews for peers
Perform QC reviews of report extracts to ensure accuracy of number of files audited, number of exceptions cited, and guideline citations match exceptions
Defend audit results on client-facing phone calls
Act a subject matter expert in their area of review for internal, client-facing, and servicing-facing needs
Capture required information from such information (which may include bookmarking the relevant pages where such information can be located) in a designated place which will usually be a SitusAMC or client designated system
Review system questions to test system information against documentation provided and handle any exceptions that may come from the review. Apply exceptions and handle validations where necessary to ensure a complete and accurate review
Elevate questions to management when such items arise
Identify problems with files and/or job notes to management overseeing your engagement
Ensure a full and accurate loan file review
Accurate tracking of the time spent on reviews
Such other activities as may be assigned by your manager
Qualification
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Required
College degree / training in Finance / mortgage banking desired or equivalent combination of education and experience
Entry-level support staff with 0-2 years of relevant experience
Ability to meet production quality and service standards
Adherence to all company policies and procedures
Self-motivation and reliability
Excellent PC skills and possess high level of proficiency in Microsoft products
Strong communication (written and oral) skills
Analytical ability and good judgment
Detail oriented and organized
Demonstrate professional behavior and teamwork, punctual and dependable
Strong overall knowledge of Residential Mortgage Servicing practices, rules, and guidelines
Knowledgeable of the principals and compliance regulations and documentation applicable to mortgage servicing
Familiarity with fraudulent red flags and outside services used to determine or verify fraud
Ability to read and evaluate payment histories and servicing comments
Preferred
At least three years of related servicing experience preferred
Benefits
Medical
Dental
Vision
Life
Disability insurance
401K
PTO
Paid holidays
Company
SitusAMC
SitusAMC provider of consulting, outsourcing, talent and technology solutions, supporting institutional lenders and investors.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
PSP Investments
2020-04-02Private Equity
Leadership Team
Michael Franco
Chief Executive Officer
Ericka Bartsch
Senior Director
Recent News
2024-05-21
HousingWire
2024-05-21
The Business Journals
2024-04-06
Company data provided by crunchbase
