Morley ยท 21 hours ago
Specialized Technical Automotive Consultant (Work at Home - Michigan)
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Responsibilities
Utilize your technical experience and listening skills to assist field service techs through inbound and outbound phone, chat and email.
You'll specialize in automotive EV, engine, electrical, drivetrain or infotainment systems, providing expert help on domestic vehicle repairs.
Your journey starts with an initial training program in Saginaw, Michigan, designed to equip you with the skills needed to effectively support field techs from your home office.
Benefit from continuous support and resources including access to the latest technical data and repair strategies, with guidance from fellow consultants and approachable leaders.
Seize opportunities for professional growth and advancement within our team, enhancing your career trajectory in the automotive industry.
Qualification
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Required
Strong understanding of automotive engine, electrical, drivetrain and/or infotainment systems
Able to use electronic service manuals
High school diploma or equivalent
Five or more years of recent experience as a mechanic in a full-service shop
Two ASE certifications (or you can get them within six months of hire with reimbursement from Morley)
Valid driver's license
Able to work shifts within the centerโs hours of operation: Monday - Friday, 7 a.m. - 8 p.m. Eastern time, No weekends!
Must be able to stick to the schedule reliably, as some queues are time sensitive
Michigan resident
High-speed internet access at home that you are able to connect to via Ethernet or landline
Secluded and distraction-free work environment
Preferred
Electric vehicle (EV) experience
Microsoft Office experience
Typing skills
Benefits
Medical and prescription coverage, including free annual physicals
Dental and vision insurance
Paid time off
Associate wellness program (earn a reward for getting your annual wellness checkup)
Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
401(k) with match
Flexible spending account
Life insurance
Short- and long-term disability insurance
Teladoc: Free online access to doctors 24/7
24/7 nurse help desk
Patient advocacy: Free 24/7 help with benefit questions and claims issues
Family, financial and estate guidance (will) services
Company
Morley
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