Eventbrite · 6 hours ago

SQL Data Analyst (Customer Success)

Remote, United States

Full-time

Remote

Mid Level

$66K/yr - $119K/yr

3+ years exp

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AssociationEvent Management

Comp. & Benefits

No H1B

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Responsibilities

Translate both strategic and tactical questions into analytics requirements, collect and analyze data using SQL, and organize the findings in a cohesive narrative to drive action

Deliver recurring analysis, and insights across the Customer Organization

Develop scalable reporting and dashboards to monitor leading and lagging indicators

Identify opportunities to improve process, efficiency, profitability, and productivity

Assist in setting targets for new initiatives and proactive campaigns, tracking ongoing progress

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SQLExcelTableauQuantitative skillsCustomer success metricsRoot cause analysisProcess improvement

Required

Minimum 3 years experience with SQL, Excel, and Tableau (or equivalent software)

Familiarity with integrity operations and customer success metrics

Proven analytical and quantitative skills with an ability to use data and metrics to back up assumptions, develop business cases, and complete root cause analyses