Be an early applicantLess than 25 applicants

Company

Starbucks · 13 hours ago

sr, partner relations associate-West Region-(Remote-US)

Seattle, WA

Full-time

Remote

Mid, Senior Level

4+ years exp

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Responsibilities

Influence – provide consultation and support to retail field leaders on performance management, employee relations issues and applicable company policies and employment laws, in accordance with Starbucks Mission and Values.

Serve as an advocate – solicit and listen to partners’ ideas, questions and concerns. Take an active role in resolving roadblocks or investigating workplace concerns within the context of a growth mindset. Provide information and facilitate partners' ability to obtain information about Partner Resources programs.

Collaborate – close collaboration with peers and other partner relations professionals for guidance and to ensure consistent and equitable application of Starbucks policies, procedures, standards. Participates in team calibration discussions to ensure that consistent advice is provided.

Manage assigned workload of Partner Relations cases; ensuring that cases are prioritized, responded to and handled according to Standard Operating Procedures. Prepare detailed case documentation and related communications; ensuring clarity, accuracy and the appropriate level of detail.

Support – may participate in projects to improve the partner experience and/or drive efficiency. May lead one or more work streams of a related project.

Qualification

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Human Resources ManagementEmployee RelationsPerformance ManagementEmployment Laws KnowledgeCompany Policies KnowledgeRelationship Building

Required

B.A. or B.S. in Business, Psychology, Education, Communication, or related field. Closely-related human resources work experience or training may substitute for advanced education on a year-for-year basis.

4 years of Human Resources generalist or related operations leadership experience with an emphasis on employee relations, including coaching/performance management, consultation and performance development.

1 year of consulting with internal clients to identify business needs and recommend solutions.

Knowledge of the principles and practices of human resources management

Knowledge of local, federal, and state employment laws and regulations including but not limited to California, Washington, Oregon, Hawai’i, and Alaska.

Ability to apply consultative skills in a business environment

Ability to communicate clearly and concisely, both orally and in writing

Ability to prioritize multiple demands effectively based on business needs

Ability to work both independently and as part of a team

Ability to work in a fast-paced and changing environment

Ability to adapt and operate as an optimistic change agent

Proven ability to quickly establish effective working relationships, including by phone or electronic communications rather than face-to-face contact

Ability to learn company operations, policies and procedures

Benefits

Medical

Dental

Vision

Basic and supplemental life insurance

Short-term and long-term disability

Paid parental leave

Family expansion reimbursement

Paid vacation from date of hire

Sick time (accrued at 1 hour for every 25 hours worked)

Eight paid holidays

Two personal days per year

401(k) retirement plan with employer match

Discounted company stock program (S.I.P.)

Starbucks equity program (Bean Stock)

Incentivized emergency savings

Financial well-being tools

100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan

Student loan management resources

Access to other educational opportunities

Backup care

DACA reimbursement