62 applicants

Company

Blue Yonder · 1 day ago

Sr Alliance Business Operations Specialist

Dallas, TX

Full-time

Remote

Senior Level

$70K/yr - $90K/yr

Maximize your interview chances

CRMData Management

Growth Opportunities

H1B Sponsor Likely

Insider Connection @Blue Yonder

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Act as Product Owner for the Partner Portal ensuring partner self-service success and optimized engagement

Provide guidance, quality assurance, and support to the development team to execute user stories, including creating user stories and conducting UAT

Identify and document defects and work with development teams to resolve them

Work cross-functionally with ITG, Customer Success, Marketing, Enablement and Product teams on content and functionalities for our partners

Create and maintain partner portal pages and functionalities, workflows, news, events, presentations, video tutorials and guides for partners

Serve as key point of contact for Partner Portal Troubleshooting and tickets

Review and Maintain Partner Locator and Solutions Listings

Oversee management of Partner operations to ensure efficiency and effectiveness

Coordinate and execute various partner external and internal communications to foster strong relationships

Organize and execute Partner Webinars and Summits to facilitate knowledge sharing

Develop performance tracking mechanisms to monitor key performance indicators (KPIs) and metrics related to partner operations

Generate regular reports and dashboards to provide stakeholders with clear visibility into partner performance, progress towards goals, and areas requiring attention

Generate footprint reports, account data and analyze trends

Act as key point of contact for Partner Highspot content publication and any issues related to SSO from Portal to Highspot

Manage procurement process for Alliance needs

Maintain Partner Battlecard updates

Manage partner data within Partner Portal, PowerBi and SalesForce

Manage Process creations for global partner team

Manage Alliances SharePoint and Teams folders

Support Tactical Projects as needed

Collaborate on partner program strategy development and benefits

Identify opportunities for program improvements, developing initiatives to drive mutual success

Communicate program updates, changes and insights to partners

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Partner Engagement StrategiesSalesforcePowerBIProject ManagementCRM SystemsContent Management SystemsDevOps

Required

Proven experience in project management and operations coordination, preferably in a partner-facing role

Proficiency in CRM systems, content management systems, and project management tools

Strong understanding of partner engagement strategies and self-service platforms

Excellent communication skills with the ability to collaborate across diverse teams

Detail-oriented with the ability to multitask and prioritize in a fast-paced environment

Ability to take on multiple projects at a time

Proficient in Salesforce, Devops, PowerBI, etc

Benefits

Comprehensive Medical, Dental and Vision

401K with Matching

Flexible Time Off

Corporate Fitness Program

A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

Company

Blue Yonder

Glassdoor

4.2

Blue Yonder is a digital supply chain and omni-channel commerce fulfillment platform.

Founded in 1985

Scottsdale, Arizona, USA

5,001-10,000 employees

https://blueyonder.com

H1B Sponsorship

Blue Yonder has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (53)

2022 (87)

2021 (112)

2020 (84)