34 applicants

Company

Mass General Brigham Health Plan · 1 day ago

Sr Business Analyst, Medicare Advantage

Somerville, MA

Full-time

Remote

Mid, Senior Level

4+ years exp

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Responsibilities

Possess leadership aptitude, critical thinking, and problem-solving proficiency.

Have strong business domain knowledge and the ability to assess and manage risk and define change strategy accordingly.

Collaborates with key business partners to support business operations and understand how current and future business processes and systems enhancements may improve business processes and productivity.

Elicits, gathers, creates, and documents business requirements in the project lifecycle.

Identifies, defines, and documents new business process workflows using industry-standard analysis approaches.

Manages requirements and documentation needs for complex projects and programs.

Develops business needs analysis documentation for project and development teams and participates in various data and requirement analysis stages as part of the project lifecycle.

Works closely with cross-functional teams to ensure coordination of efforts, timing, priority, and impact on assigned projects.

Collaborates with Mass General Brigham Health Plan stakeholders, vendors, and/or consultants to ensure timely, cost-effective project delivery.

Works within project deadlines and schedules and manages multiple competing priorities.

Communicates effectively with end-users to convey schedules, dates, priorities, business needs, and project-related information; escalates issues as needed.

Anticipates and meets, or exceeds, internal and/or external customer expectations and requirements; establishes and maintains effective relationships with customers and gains their trust and respect.

Holds self and others accountable to meet commitments.

Ensures diversity, equity, and inclusion are integrated as a guiding principle.

Persists in accomplishing objectives to achieve results despite any obstacles or setbacks that arise consistently.

Builds strong relationships and infrastructures that designate Mass General Brigham Health Plan as a people-first organization.

Other duties as assigned with or without accommodation.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Business AnalysisHealthcare Domain KnowledgeRequirements GatheringSystem Development Life Cycle (SDLC)Professional Business Analyst CertificationClaims ProcessingFinancial SystemsHealthcare Information TechnologyMicrosoft Office SuiteAnalysis Tools VisioAnalysis Tools WordAnalysis Tools ExcelAnalysis Tools SharePointImpact AssessmentsUser StoriesPost-Production Support DocumentationCollaborative RelationshipsLeadership AptitudeConsultative Communication StyleCustomer-Focused AttitudeProblem-Solving Proficiency

Required

Bachelor’s Degree or the equivalent combination of training and experience.

At least 4-6 years of direct working experience as a Business Analyst in the Healthcare field or equivalent working experience.

Have experience working in Medicare, Medicaid, and Commercial lines of business.

Preferred

Professional Business Analyst certification.

Healthcare domain knowledge, Claims Processing, Financial Systems, and/or Healthcare Information Technology experience preferred.

Microsoft Office Suite and analysis tools (Visio, Word, Excel, and SharePoint) preferred.

Strong understanding of industry-standard Business Analysis techniques.

Comprehensive working knowledge of the System Development Life Cycle (SDLC).

Strong processes and data analysis skills.

Ability to gather, analyze, and document requirements from business users and relay information to project teams for systems and/or business process development.

Experience creating workflows, user stories, and post-production support documentation.

Ability to conduct impact assessments of new requirements on an existing business process.

Ability to manage multiple deliverables and work well in fast-paced and high-pressure situations.

Very socially focused, requiring a customer-focused attitude.

Ability to build and maintain collaborative relationships.

Ability to facilitate decision-making processes between business and IT resources to build consensus.

Excellent interpersonal, verbal, and written communication skills, including a consultative communication style.

Be comfortable working one-on-one or in a team environment and lead by example.

Understand and, where needed, collaborate to develop project objectives and system functionality to support business areas.

Report on issues and questions and make recommendations to the project team.