Sr Director, HR Technology @ Twilio | Jobright.ai
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Twilio · 2 days ago

Sr Director, HR Technology

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Responsibilities

Develop and execute a comprehensive HR systems strategy built for scale through collaboration with People and IT stakeholders
Define and actively manage the HR Technology roadmap, partnering with key People team leadership to align priorities to key objectives
Collaborate with the People team to assess current processes and identify areas for digital transformation and automation.
Lead and mentor a team of 19 professionals across various HR technology domains, fostering an environment of collaboration and innovation
Oversee the design, configuration, and optimization of HR systems (Workday, Greenhouse, ServiceNow, etc.) ensuring they meet core People team objectives and deliver an excellent employee experience.
Ensure data accuracy, security, and compliance, building it into everything delivered
Drive continuous improvement and stay abreast of emerging technologies.
Deliver system updates, enhancements, and best practices to end-users, driving adoption through robust change management and enablement practices
Lead the team using operational best practices, agile methods, and collaboratively driving HR Technology policies, procedures, and initiatives.
Partner with People stakeholders to deliver new AI driven platforms while adhering to Twilio trust principles and government compliance laws

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

HR technology leadershipWorkdayGreenhouseServiceNowTalent platformsHR Tech processesQualitative analysisQuantitative analysisHR metricsExecutive presentation skills

Required

Proven experience (8+ years) in HR technology leadership roles.
Strong knowledge of Workday, Greenhouse, ServiceNow, and other Talent platforms.
Ability to lead a global, matrixed organization.
Experience establishing HR Tech processes and infrastructure in a high-growth organization, preferably in a high-tech industry.
Strong qualitative and quantitative analysis, standards development, HR metrics, and reporting, excellent problem-solving, critical thinking, deductive/inductive reasoning, and analytical skills, coupled with significant business and financial acumen.
Strong oral and written communication skills, including executive level presentation skills with the ability to represent the People Team on cross functional projects and make recommendations to key executives.

Benefits

Health care insurance
401(k) retirement account
Paid sick time
Paid personal time off
Paid parental leave

Company

Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API.

H1B Sponsorship

Twilio has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (109)
2022 (338)
2021 (330)
2020 (186)

Funding

Current Stage
Public Company
Total Funding
$614.42M
Key Investors
Founders Circle CapitalBessemer Venture PartnersUnion Square Ventures
2021-07-28Post Ipo Equity· $378.22M
2017-03-08Post Ipo Equity· Undisclosed
2016-08-01Post Ipo Equity· Undisclosed

Leadership Team

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Jeff Lawson
Co-Founder & CEO
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Khozema Shipchandler
Chief Executive Officer
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