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Company

Original Job Post

Thermo Fisher Scientific · 3 days ago

Sr Engineer, Field Service

Seattle, WA

Full-time

Onsite

Senior Level

$49.58/hr - $74.38/hr

5+ years exp

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BioinformaticsBiotechnology

H1B Sponsorship

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Responsibilities

Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order

Conduct on-site scheduled planned maintenance visits

Provide diagnosis and repair support for customers and other field personnel

Cultivate and develop positive working relationships with customers, system users, and company personnel

Travel, often on short notice, to customer sites to resolve problems or support other field service personnel

Complete and submit field service reports

Provide training to customers and users on system maintenance

Provide feedback to product quality teams

Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation

Provide guidance for various reports including identifying and isolating outstanding problems with the system

Act as a subject expert and resource for training

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Technical troubleshootingUltra-high vacuum systemsHigh voltage systemsMS DOSWindows softwareSchematics interpretationUHV technologyPassport acquisitionDriver’s licenseProblem-solvingInterpersonal communicationCustomer service

Required

Minimum education requirement is bachelor's degree or 5+ years equivalent education and experience in electronic systems

Minimum experience is 5+ years of hands-on technical experience installing, troubleshooting, repairing, and calibrating sophisticated analysis tools such as SEM, TEM, FIB, or similar systems.

A detailed understanding and extensive experience diagnosing and repairing ultra-high vacuum and high voltage systems.

Ability to deal effectively with customers

Excellent interpersonal communication skills; must have a professional working proficiency in English

Consistent record of fixing sophisticated systems and subsystems down to the component level

Literate in MS DOS and Windows software environments

Able to read and interpret schematics

Familiar with UHV phenomenon and technology

Must have ability to acquire a valid passport and travel regionally and internationally as required

Must possess a valid driver’s license

Physical requirements include the ability to lift up to 50 lbs.

Benefits

Healthcare

Employee assistance programs

Family support programs

Commuter benefits

Tuition reimbursement

Paid time off (at least 120 hours)

Paid holidays (10 annually)

Paid parental leave (3 weeks for bonding, 8 weeks for caregiver leave)

Accident and life insurance

Short- and long-term disability

Retirement and savings programs (401(k), ESPP)

Company

Thermo Fisher Scientific

Glassdoor

3.6

Thermo Fisher Scientific is a biotechnology and laboratory equipment company that provides a wide range of scientific products and services.

Founded in 1956

Waltham, Massachusetts, USA

10,001+ employees

http://www.thermofisher.com

H1B Sponsorship

Thermo Fisher Scientific has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (173)

2022 (314)

2021 (349)

2020 (251)