36 applicants

Company

GE Vernova · 1 day ago

Sr Manager - Program Management

United States

Full-time

Remote

Senior Level, Lead/Staff

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Responsibilities

Lead a team of employees focused across the digital operations space to include infrastructure, end user support, network, etc.

Design, develop, implement and support the use of technology with geographically distributed infrastructure systems. Provide management of the tactical Digital Technology plans to ensure they meet current needs and are responsive to the future needs. Maintain the integrity of the systems with applying security best practices.

Manage global IT assets including software licenses and hardware full lifecycle management.

Develop and manage adherence to departmental Change Management and Service Level Agreements (SLAs).

Define, develop, maintain, and test Standard Operating Procedures (SOPs) for all operational processes.

Participate in budgeting process and manage IT Infrastructure related projects and investments.

Identify and respond to professional growth needs for all team members and ensure they have the proper training to execute team deliverables.

Foster a work culture at all levels that is positive, collaborative, respectful, innovative, dynamic, with high integrity, and capable of driving positive change over sustained periods of time.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Program ManagementTechnical OperationsProject ManagementLean Six SigmaBudget ManagementCustomer FocusChange Management

Required

Bachelor’s degree or equivalent knowledge or experience in computer science or 'STEM' Majors (Science, Technology, Engineering and Math) with significant experience.

Hands-on experience in 24x7x365 technical operations

Experienced in design, performance, availability, and scalability of the infrastructure.

Demonstrated understanding of Lean Six Sigma principles (e.g., green belt certified)

Knowledge of business and financial principles and practices

Demonstrated ability to manage team/product operations within own budget.

Demonstrated ability to drive projects based on business strategies and customer requirements.

Demonstrated customer focus – manages technical issues in complex, difficult, or stressful situations; evaluates decisions through the eyes of the customer; builds strong customer relationships and creates processes with customer viewpoint.

Skilled in breaking down problems, documenting problem statements and estimating efforts.

Experience providing feedback on performance toward goals.

Experience coaching, mentoring, and developing team members.

Ability to proactively identify and remove obstacles or barriers on behalf of the team.

Ability to take ownership of projects and deliver while mentoring and helping team.

Demonstrated experience influencing across a complex, global matrix organization.

Strong analytical, project management, and organizational skills

Strong oral and written communication skills

Ability to work under tight deadlines and to prioritize under pressure.

Change oriented – Proven track record of initiating and driving process improvements; supports and drives change and confronts difficult circumstances in creative ways.