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Company

ServiceNow · 1 day ago

Sr Mgr, Solution Consulting - Customer Workflows (Commercial)

Santa Clara, CA

Full-time

Remote

Senior Level

7+ years exp

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Business Process Automation (BPA)Cloud Management

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Ensure SCs demonstrate relevance to customers, fully discover customers’ business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution

Develop team members according to the demands of the business and according to their individual professional goals

Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands

Work with regional sales managers to prioritize regional Solution Consulting efforts

Assign resources to sales opportunities, and consistently evaluate progress against goals

Assign resources as required to marketing and other efforts to support demand generation

Develop and deploy team training curriculums to meet the changing demands of the sales organization

Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback

Ensure proper alignment of resources and effective utilization of skill sets within the assigned region

Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

CRM best practicesPresales experienceTeam managementValue Based SellingSolution SellingSaaS Market understandingCoachingCustomer experiencePaaS solutionsUS market experienceMentoringMotivational skills

Required

Knowledge of industry best practices for CRM implementation and usage in the Commercial market.

Experience working in a fast-growing IT environment including software, cloud, or customer experience of the same.

7 years’ experience in presales.

Experience managing presales teams as 1st line management.

Deep experience with the US market and experience selling and gaining access to customers’ senior management.

Understanding of standard approaches to coaching, mentoring and management of individual contributors.

Ability to motivate and inspire a growing team of Presales Solutions Consultants.

Experience in Value Based Selling or Solution Selling.

A thorough understanding of the SaaS Market space, the provision of PaaS based solutions and a broad understanding of Service Management practices.

Company

ServiceNow

Glassdoor

4.4

ServiceNow is an AI platform that delivers IT operations, field service management, and app engine solutions.

Founded in 2004

Santa Clara, California, USA

10001+ employees

http://www.servicenow.com

H1B Sponsorship

ServiceNow has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (650)

2022 (816)

2021 (565)

2020 (420)