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Company

Original Job Post

ServiceNow · 2 days ago

Sr Mgr, Retail and Business Services

Philadelphia, PA

Full-time

Onsite

Director

7+ years exp

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Business Process Automation (BPA)Cloud Management

H1B Sponsorship

Growth Opportunities

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Responsibilities

Ensure SCs demonstrate relevance to customers, fully discover customers’ business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution

Develop team members according to the demands of the business and according to their individual professional goals

Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands

Work with regional sales managers to prioritize regional Solution Consulting efforts

Assign resources to sales opportunities, and consistently evaluate progress against goals

Assign resources as required to marketing and other efforts to support demand generation

Develop and deploy team training curriculums to meet the changing demands of the sales organization

Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback

Ensure proper alignment of resources and effective utilization of skill sets within the assigned region

Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.

Qualification

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PresalesCoachingMentoringSalesMarket knowledgeValue-based sellingSolution sellingSaasPaasService managementProblem-solvingLeadershipMotivationCommunication

Required

Experience working in a fast-growing IT environment including software, cloud, or customer experience of the same

7 years’ experience in presales

Experience managing presales teams as 1st line management

Deep experience with the Japan market and experience selling and gaining access to Japanese customers’ senior management

Understanding of standard approaches to coaching, mentoring and management of individual contributors

Ability to motivate and inspire a growing team of Presales Solutions Consultants

Experience in Value Based Selling or Solution Selling

A thorough understanding of the SaaS Market space, the provision of PaaS based solutions and a broad understanding of Service Management practices

Company

ServiceNow

Glassdoor

4.4

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations.

Founded in 2004

Santa Clara, California, USA

10,001+ employees

http://www.servicenow.com

H1B Sponsorship

ServiceNow has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (650)

2022 (816)

2021 (565)

2020 (420)