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HCA Healthcare · 2 days ago
Sr Product Analyst
Nashville, TN
Part-time
Onsite
Senior Level
5+ years exp
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Responsibilities
Defines requirements and ensures specific requirements are met and approved by users where critical to project results and timetable.
Identifies opportunities to create new and improve existing processes.
Applies critical thinking skills to solve difficult problems with effective solutions and to make timely, informed decisions.
Assist implementation of a new MEDITECH downtime solution pilot, providing insight, configuration, and documentation of setup for a potential enterprise rollout.
Ability to take responsibility for MEDITECH modules and data, working to become a subject matter expert that leads effort in issue resolution and enhancement requests
Ensures understanding of the business ask and enable fulfillment of the solution to meet the business and ITG strategy.
Ability to plan, manage, and track solutions from inception to end
Quickly understand business problems and opportunities in the context of the requirements, analyze and present solution options.
Leverage and continually mature interview and facilitation techniques to elicit needs and requirements.
Responsible for the upkeep and development of templates, tools and framework.
Communicates relevant product information to user base and appropriate stakeholders. Includes flash message draft and sending for incidents, events, enhancements, changes and other communications defined by product leadership. Leverage standard ITG communication processes and tools.
Analyze customer issues trends and provide permanent fix and/or automation. Actively participates with product team in stewardship to report on operational status of product.
Identifies training and education needs for diverse user bases and works with Learning Solutions to ensure need is meet and provided to the appropriate audiences.
Gains agreement from partners to support ideas; uses sound rationale to explain value of actions.
Work with vendors to ensure compliance with HCA IT expectations.
Establishes and maintains solid business relationships
Ensures HCA and vendors abide by contract commitments
Leverages ITSM processes to track Changes to products via change management process and system for service operations visibility.
Ability to draw conclusions and connect outside factors into conversations and work sessions; Prepare and deliver effective written communication to all parties; Ability to communicate effectively with individuals at various levels within the organization.
Can maneuver through complex political situations effectively; anticipates obstacles and plans his/her approach accordingly.
Possesses proven track record. Effectively manages customer expectations through establishing relationships and transparent communications.
Demonstrates high level of expertise in a variety of concepts, practices and procedures.
Has the ability resolve simple to complex production support issues
Performs other duties as assigned.
Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.
Qualification
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Required
Bachelor's degree preferred
5+ years of experience in product of support required, or equivalent combination of education and/or experience
Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients.
Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect.
Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA.
Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA.
Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement.
Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results.
Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors.
Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results.
Benefits
Comprehensive medical coverage
Dental and vision benefits
Life and disability coverage
Flexible spending accounts
401(k) Plan with 100% match
Employee Stock Purchase Plan with 10% off
Family support benefits
Consumer discounts
Education assistance
Colleague recognition program
Paid time off and family leave
Employee Health Assistance Fund
Company
HCA Healthcare
HCA Healthcare is dedicated to giving people a healthier tomorrow.
10,001+ employees
H1B Sponsorship
HCA Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (51)
2022 (91)
2021 (109)
2020 (73)
Funding
Current Stage
Public CompanyTotal Funding
$9.12M2014-06-25Post Ipo Debt· $3.2M
2012-10-15Post Ipo Equity· $5.92M
2011-03-11IPO· nyse:HCA
Leadership Team
R. Milton Johnson
Chief Executive Officer
Martin Paslick
Senior Vice President and Chief Information Officer
Recent News
2024-05-28
Business Journals
2024-05-24
2024-05-19
Company data provided by crunchbase
