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Company

Original Job Post

T-Mobile · 2 days ago

Sr Product Manager, Technical

Overland Park, KS

Full-time

Onsite

Senior Level

$162K/yr - $219K/yr

7+ years exp

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Responsibilities

Owns product end to end for device financing, a complex cross-platform solution used by T-Mobile customers in the device and accessory purchase process across all sales channels.

Designs and drives end-user product research.

Partners with business, internal/external collaborators, and Leadership to understand the current customer experience and identify areas of opportunity.

Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact.

Uses rapid hypothesis-driven testing methodologies and experiments to inform direction and prioritize investment.

Conducts cost-benefit / ROI / NPV analysis to support decision-making.

Works with partners and follows enterprise process to secure and maintain product funding.

Anticipates industry trends, direction, innovation, and incorporates analyses into product process.

Communicates, influences, and sells ideas at VP level and below.

Drives specific ad hoc analysis and presents information to executive-level management on request.

Influences product feature set or technical improvements to improve customer experience.

Works with external third parties to assess partnerships and licensing opportunities.

Maintains current understanding of tech trends and assesses how trends impact the roadmap or create opportunities for innovation of the product.

Maximizes customer insights for product vision, strategy, roadmap, and priorities.

Creates an environment and culture where the team is immersed in a customer-first approach.

Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams.

Collaborates with PM and Dev leaders to design, architect, and assemble effective Agile delivery teams.

Owns and leads product backlog and priorities with our business and technology partners.

Generates and maintains dashboards and reports that track product health and success metrics.

Conducts Product Quarterly Business Reviews (QBR’s) and Steering meetings.

Runs beta and pilot programs with early-stage products and samples.

Collaborates with advertising and public relations to promote the product.

Supports sales, marketing, and other partner teams with product or technical knowledge and additional documentation.

Assists with the overall execution relating to all aspects of the software development process.

Recognizes and communicates technical challenges to partners and makes educated trade-off decisions with the team.

Accountable for product quality and performance in the production environment.

Handles the development of adoption tools and training materials.

Identifies execution, operational, organizational issues that impede product success and drives improvement plans to resolve issues.

Supports and enables core agile practices and tenants.

Collaborates and develops positive working relationships with many teams, including sales, commercial accounting, marketing, legal, go-to-market, finance, Dev, Architecture, Engineering.

Works with outside partners and other third parties.

Develops positive working relationships with Customer groups or Customer Representatives.

Maintains professional knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

Develops adoption tools and training material for Technical Product Management team.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Agile methodologiesAgile project managementProduct managementTechnical writingBusiness analysisSqlTableauIntegrationDevopsProblem-solvingCollaborationCommunication

Required

6+ years experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/ application / product environment.

7+ years of relevant Product Management experience in an agile software product development environment. Advanced level understanding of customer experience.

Bachelor's Degree Computer Science, Engineering, IT or equivalent experience. Knowledge, Skills and Abilities:

Agile Methodologies Shown success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams.

Technical Writing Strong requirements elicitation, and confirmed writing skills including the ability to write concisely and clearly for different audiences.

Agile Project Management Experience with Agile backlog/project management tools.

Collaboration Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest.

Product Management Experience in delivering large and complex business/technology initiatives as Product Manager or lead technology role.

Communication Confirmed ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence. Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders.

Technology Deep understanding of platform technologies and components such as security, performance, optimization, API integration. Advanced knowledge of full technology stack on which your assigned product runs.

Business Analysis Strong thinking skills with shown ability to identify/analyze/synthesize product use data and use the data to drive decisions.

SQL Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS.

Tableau Fluent with SQL, Tableau, other analytical solutions like SAS, SPSS.

Integration Knowledge and experience with integration patterns, API’s, and protocols such as REST, EDI, SOAP, etc.

DevOps knowledge of DevOps (CI / CT / CD) and application of CI/CT/CD in Agile environment.

At least 18 years of age

Legally authorized to work in the United States

Benefits

Medical, Dental, and Vision Insurance

Flexible Spending Account

401(k)

Employee Stock Grants

Employee Stock Purchase Plan

Paid Time Off and Holidays

Paid Parental and Family Leave

Family Building Benefits

Back-up Care

Enhanced Family Support

Childcare Subsidy

Tuition Assistance

College Coaching

Short and Long Term Disability

Voluntary AD&D Coverage

Voluntary Accident Coverage

Voluntary Life Insurance

Voluntary Disability Insurance

Voluntary Long-Term Care Insurance

Mobile Service & Home Internet Discounts

Pet Insurance

Commuter and Transit Programs

Company

T-Mobile

Glassdoor

3.7

T-Mobile is a telecommunications company that provides wireless communication services, including mobile phone and internet services. It is a sub-organization of Deutsche Telekom.

Founded in 1994

Bellevue, Washington, USA

10,001+ employees