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Company

Thrivent · 4 hours ago

Sr Product Owner - Digital Client Experience

United States

Full-time

Remote

Senior Level

$130K/yr - $176K/yr

5+ years exp

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Responsibilities

Works as a key team member on a cross functional team, responsible for continuous delivery of value to the customer through compelling and empowering customer experiences

Collaborate with Product Manager and stakeholders to ensure work prioritization is aligned with Thrivent’s priorities and overall product roadmap as well as to provide product development feedback and direction. Leans into the work of developing and socializing the product strategy with senior leaders across the company

Continuously innovates and evolves the product in alignment with strategic priorities. Is responsible for creating, maintaining, and evolving the product roadmap

Maintain and refine product backlog: Create user stories and acceptance criteria and prioritize all stories to ensure work focuses on those with maximum business value that align with product strategy

Ensure stories clearly communicate the customer and stakeholder needs to meet key business objectives and strategies for the product. Is available for consultation during agile team planning and grooming sessions as needed. Coaches team members on effective product management and agile techniques to help mature the abilities of the entire team

Facilitates efforts across other product teams to align product roadmaps and sprint plans, in an effort to focus on delivering the maximum business value to the organization

As a functional leader of an agile team, ensures the team is aligned around similar goals and objectives and attending all team meetings

Engages with customers and users on a regular basis to uncover implicit and explicit needs

Develop and track key value drivers that measure effectiveness of product discovery and overall product performance, and communicate these to stakeholders and business leaders on a regular basis

Foster a sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles.

Inspire others to achieve challenging goals and high standards of performance while committing to the organization’s direction (Product/Agile/DevOps)

Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable

Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients

Qualification

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Agile Product ManagementStakeholder ManagementMarket ResearchUser ResearchProcess DesignProduct RoadmapsBusiness Case DevelopmentAgile Story WritingUser Interface DesignMS Office SuiteCollaboration Skills

Required

Bachelor's degree or equivalent work experience

5-7 years relevant business experience

Understand fundamentals of iterative development, software development process and procedures

Expertise in the principles of Agile Product Management, stakeholder management, market and user research, technology management, and process design

High level of organization and attention to detail

Passion and understanding of new technology and trends

Excellent communication, collaboration, and influence skills among all organizational levels; strong facilitation and executive communications skills

Preferred

Certified Product Owner or similar certification

Proven success developing business cases, roadmaps, product execution strategies for complex or large-scope products

Ability to prioritize work against enterprise, division, and product strategies. Can effectively communicate rationale and impact for prioritization choices

Expert in defining high-quality business requirements and proficient in Agile story writing

Expertise with foundational product management tools, techniques and principles across discovery, design, build, release, and measure cycle

Strong leadership skills to coordinate and motivate product teams, even outside direct reporting relationships

Demonstrated experience with user interface design and best practices for usability

Experience working in large, complex organizational initiatives

Advanced skills in MS Office Suite with particular emphasis on Excel and PowerPoint