myGwork - LGBTQ+ Business Community · 2 days ago

Sr Site Specialist - Inventory/Lab Support

Cambridge, MA

Full-time

Onsite

Entry Level

$24/hr - $26/hr

2+ years exp

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Responsibilities

Use inventory/order management electronic systems to perform various activities like on-site program replenishments, receiving, put-away, stock rotation, cycle counts, order entry, and expediting

Perform laboratory services including order delivery, glassware processing, biological waste processing, chemical inventory receipt/reconciliation, and media preparation

Analyze, maintain, and reconcile reports to ensure contractual requirements are met

Work within computer systems following standard operating procedures

Proactively communicate with the supervisor regarding customer concerns and potential problems

Address customer concerns within established resolution timeframes

Engage in process improvement activities

Perform other responsibilities as assigned by management

Qualification

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Laboratory ExperienceData EntryComputer ProficiencyMicrosoft OfficeProblem-SolvingVerbal CommunicationWritten CommunicationCustomer ServiceInterpersonal SkillsProfessionalismConfidentialityCollaborationOrganizational Skills

Required

Must be Legally authorized to work in the United States without sponsorship.

Must be able to pass a comprehensive background check to include drug screening.

High school diploma or equivalent required.

Experience 2 years of related experience within a laboratory setting is preferred.

Able to read, write, and speak English fluently

Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality.

Possesses a strong desire to serve the customer, and the interpersonal skills to collaborate with various levels of personnel at the customer site.

Independently operates handheld scanners to enter data in various systems as needed; as well as analytical skills to reconcile reports.

Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Uses organizational skills to multi-task and meet due dates as needed.

Preferred

Associate degree in a related field preferred, or a combination of education and experience that demonstrates the required skills. Military Service/Training in lieu of a degree may also be considered.

Experience working in customer service is also a plus.