138 applicantsPosted by Agency

Company

Wipro · 4 hours ago

Sr UC Engineer

United States

Full-time

Remote

Mid, Senior Level

$115K/yr - $120K/yr

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ConsultingInformation Services

No H1B

U.S. Citizen Only

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Responsibilities

Design and implement UC solutions to meet business requirements and align with the organization's technology strategy.

Perform network assessments and provide recommendations for improving UC performance and reliability.

Configure and manage UC devices, such as IP phones, video conferencing systems, and collaboration endpoints.

Work with vendors and service providers to ensure optimal UC performance and reliability.

Collaborate with other IT teams to integrate UC solutions with other systems, such as Active Directory, Exchange, and various enterprise technologies.

Provide technical support and troubleshoot UC issues.

Develop and maintain UC documentation, such as network diagrams, device configurations, and troubleshooting procedures.

Stay current with new UC technologies and industry trends.

Create detailed migration plans outlining timelines, milestones, resource allocation, and rollback procedures.

Manage data migration process, ensuring accurate transfer of user data, call logs, and voicemail.

Identify potential migration challenges and develop mitigation strategies.

Implement and maintain security measures to protect UC solutions from threats such as malware, viruses, and unauthorized access.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Unified Communications expertiseCisco Unified Communications ManagerMicrosoft TeamsZoom PhoneNetwork infrastructure knowledgeData migration experienceProject management skillsCCNA certificationCCVP certificationCCIE Voice certification

Required

US Citizen.

Must be able to pass a CJIS background check process and other background checks to comply with customers contracts.

Complete basic safety and security training to meet the customer requirements.

Preferred

Deep understanding of UC technologies: Expertise in various UC platforms like Cisco Unified Communications Manager (CUCM), Microsoft Teams, Zoom Phone, etc.

Networking knowledge: Familiarity with network infrastructure, including routing protocols, firewalls, and network security concepts.

Data migration experience: Proven ability to manage large-scale data migration projects, including data cleansing and transformation.

Project management skills: Experience in planning, executing, and monitoring complex migration projects.

Strong communication skills: Ability to effectively communicate technical concepts to both technical and non-technical stakeholders.

Strong problem-solving skills

Ability to work independently and collaboratively in a team environment.