Tactacam ยท 1 day ago
Sr. Accounts Receivable Specialist
United States
Full-time
Remote
Senior Level
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Hiring Manager
Alivia Beach
Insider Connection @Tactacam
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Responsibilities
Serve as the primary point of contact for customer inquiries related to account statements, invoices, credit memos, and disputes.
Maintain professional, consistent communication to foster positive customer relationships.
Contact customers regarding aged invoices and work with accounts payable teams to resolve issues.
Send monthly customer statements and follow up on outstanding balances.
Address and resolve deductions, disputes, overdue invoices, and payment-related issues.
Work closely with the Warehouse team to resolve disputes and track items in national account dispute portals.
Apply customer payments (ACH, CC, wire, check) and issue credit memos as needed.
Monitor and review deductions in national account portals, ensuring disputed items are logged and tracked.
Collaborate with the Sales team to set up new customer accounts, review vendor agreements, and manage credit limits and terms.
Regularly review AR aging reports and take necessary action on outstanding invoices and credit memos.
Shadow team members and review SOPs to gain a thorough understanding of processes and systems.
Assist with system projects and month-end close tasks as needed.
Qualification
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Required
Proven experience in accounts receivable, collections, or a related financial role, preferably within a large organization or with national retailers.
Strong verbal and written communication skills to effectively interact with customers, internal teams, and vendors.
Strong interpersonal skills and a commitment to maintaining positive customer relationships while ensuring financial accuracy.
High level of accuracy and attention to detail when managing invoices, payments, and disputes.
Ability to manage multiple tasks and priorities effectively, especially during month-end close and other critical deadlines.
Ability to address and resolve disputes, deductions, and payment-related issues in a timely and professional manner.
Preferred
Accounting degree preferred, but not required. Relevant work experience may be considered in lieu of a formal degree.
Experience working cross-functionally with Sales, Warehouse, and other internal teams to resolve customer issues and improve processes.
Proficiency in accounting software (NetSuite preferred), Microsoft Excel, and familiarity with national account portals.
Wal-Mart Retail Link and vendor portal experience is a plus.
Benefits
Medical
Dental
Vision coverage
401k plan
PTO
Disability Insurance
Life Insurance
Company
Tactacam
Tactacam sells hunting and outdoor cameras and accessories.
Founded in 2013
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Benjamin Stern
Owner and Founder
Company data provided by crunchbase
