DeVry University · 9 hours ago
Sr. Analyst, Operations and Innovation
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $85K/yr
4+ years exp
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Responsibilities
Providing insights on the student Journey including the driving indicator of change within reporting. This includes the “what happened, why, and what we are doing about it.”
Analyzing various data sources and pulling information from different vendor systems to make recommendations and identify trends.
Creates Power BI automated dashboards to review weekly/monthly activity of lead volume and make recommendations to the marketing management team.
Ability to tell a story using visualizations /reporting tools and PowerPoint presentations.
Meet with subject matter experts in different areas of the business, be able to quickly learn the concepts and language relevant to their line of business and develop an understanding of how their data supports their business processes.
Understands how student data is structured in the systems, and review, interpret, troubleshoot, and optimize SQL queries. Develop maintainable code via proper structures, comments, and design using best practices.
Ability to segment data based on criteria (market, program, audience, life cycle stage, etc.) to best target a specific market or user type and identifies opportunities within those segments.
Executes Ad-hoc reporting requirements and provides valuable insights with minimal oversight and direction.
Qualification
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Required
4-6 years’ experience reporting on data and working in an analytical capacity.
Experience working with CRM, Telephony, Workforce Management, SIS systems processes and/or call center technologies or similar applications.
Power BI DAX programming/Tableau (required).
Ability to deliver insights and be able to present data findings using PowerPoint.
Capacity to learn technical systems and environments, interested in developing their technical skills.
Detail oriented with the ability to work independently, problem solve and drive to solutions.
Ability to work in a fast-paced work environment and excel with little guidance and supervision.
Preferred
SQL (strongly preferred).
Power Query M programming (preferred not required).
Advanced Analytics/Statistical Analysis (preferred not required, though must have demonstrated math background due to role).
Experience forecasting and modeling data and presenting to leadership.
Experience using Salesforce CRM preferred.
Experience with project and/or change management a plus.
Some experience with coding and basic programming languages such as SQL for advanced analytical tools such as Cognos or Crystal Reports is a plus.
Benefits
401(k) and Roth Plan w/match
Paid Tuition Program
Remote and Flex Work Options
Medical, Dental and Vision Coverage
Paid Parental Leave
Fertility Coverage
Family and Domestic Partner Coverage
Adoption Assistance
Wellness Programs
Volunteer Time Off
Technology Stipend
Career Development Programs
Mental Health Care Programs
Tax Savings Account (FSA and HSA)
Short-Term/Long-Term Disability Coverage
Life, Accident, AD&D, Critical Illness Insurance
Auto/Homeowners, Pet and Legal Insurance
Exclusive Discount Programs
Family Care Services
2nd.MD, a virtual expert medical consultation service
Health Advocacy Service
401(k) and Roth Plan
Paid Tuition Program
Remote and Flex Work Options
Paid Sick Time
Technology Stipend
Company
DeVry University
Fostering student learning through high-quality education integrating technology, science, business and the arts.
1,001-5,000 employees
H1B Sponsorship
DeVry University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Elise Awwad
Chief Executive Officer and President
Recent News
2024-10-23
Company data provided by crunchbase
