69 applicants

Company

Original Job Post

International Justice Mission · 3 days ago

Sr. Analyst, Product Manager

United States

Full-time

Hybrid

Senior Level

7+ years exp

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Responsibilities

Confirm and capture Organizational, department, and key business strategies to ensure aligned product development initiatives.

Training and awareness efforts to align system/product users to beneficial use cases in currently in place or for potential addition to roadmap.

Coordinate with Delivery Manager on regular communication of intake, development, and deployment activities.

Establish and maintain strong working relationships with Business stakeholders as well as GTS and broader organizational SMEs.

Collaborate closely with Salesforce Delivery Manager to ensure effective delivery of system features, enhancements, and project deliverables.

Partner with other Platform experts (Product Owners, Sr. Analysts, Regional Analysts, Solution/Technical Architects, etc.) to stay aware of Platform initiatives, new platform features, and enhancement opportunities.

Coordinate as Responsible party with Delivery Manager on all deliverables, to ensure stakeholder awareness of all deployed features.

Collaborate closely with project managers on inclusion, development, and delivery of all requested work items and alignment to product roadmap.

Maintain regular points of connection with key business stakeholders to provide overall progress updates on current and future (roadmap) efforts, prioritization, capacity constraints, timelines, and budget alignment.

Ensure training planning for all delivered features in close collaboration with business and technical teams.

Identification of training needs to drive adoption of delivered features.

Act as coach/mentor to Analyst team.

Gather user input in collaboration with key business stakeholders, compile and analyze data to determine high value, high priority needs and features.

Present user, industry, and organizational data in a clear way to guide recommendations to business and technology leadership to support roadmap.

Act as point of contact for aligning QA/UAT resources for development and data validation testing, collaborating with business groups as needed.

Work closely with business and GTS data teams to ensure the features and capabilities deployed meet ongoing reporting requirements.

Participate in IJM’s community of spiritual formation.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SDLCAgile methodologySalesforce Platform developmentSalesforce AdminProduct managementAgile/Scrum frameworkAgile frameworkScrumKanbanSoftware development life cycle modelsProject managementScrum techniquesSalesforce Platform CapabilitiesCRM/RevenueMarketing automationIntegration methodsAPIsSalesforce AppExchange plug-insData normalizationGovernanceStewardshipBusiness analysisBusiness casesEffort estimationBudget estimatesDevelopment prioritizationEvolving environmentCommunicationFacilitationCoaching

Required

Bachelor’s degree or any equivalent combination of education, experience and certification.

7-10 years of professional work experience.

5+ years of work experience in SDLC, preferably using Agile methodology.

Experience with Salesforce Platform development, Salesforce Admin or higher certification preferred.

3+ years in a product management role, guiding strategy and execution of product development.

Outstanding communication, facilitation and coaching skills leveraged within the Agile/Scrum framework.

Knowledge of an agile framework or method (i.e. Scrum, Kanban), or understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practices.

Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques.

Planning and problem solving with business stakeholders and delivery teams.

Familiarity with Salesforce Platform Capabilities and industry use cases, especially CRM/Revenue and related marketing automation functions.

Familiarity with basic integration methods including APIs and Salesforce AppExchange plug-ins.

Awareness of Data normalization, governance and stewardship methods.

Experience using various business analysis tools and methods to capture and quantify business needs including creating business cases with effort and budget estimates.

Proven ability to facilitate negotiations between business stakeholders as part of development prioritization, driving consensus and advocacy.

Ability to work in a rapidly evolving environment with poise utilizing strong communication and time management skills.

Self-driven with the ability to identify what needs to be done to drive success for our business partners and engage appropriately.