142 applicants
SpaceX · 2 days ago
Sr. Business Analyst
Hawthorne, CA
Full-time
Onsite
Senior Level
$110K/yr - $145K/yr
5+ years exp
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Responsibilities
Conduct analyses (SQL queries, other methods) that identify issues and opportunities impacting customers, including actionable recommendations that quantifiably change outcomes
Define and develop department-level metrics and associated dashboards that quantify the health of customer accounts and influence change
Integrate with all levels of the business to understand current workflows and identify systematic gaps
Develop automation that accelerates revenue, mitigates business risk, or creates efficiencies within Starlink Business Operations and across teams
Own data integrity, tool maintenance, and reporting quality
Train internal users, external technical teams, and leaders on dashboard, API, and tool usage; assist in troubleshooting
Improve data capture for future Account Management use cases, identifying front-end requirements and collaborating with software development teams on table structure
Support new market launch, continuous improvement, and cross-functional strategic initiatives
Qualification
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Required
Bachelor's degree
5+ years of professional experience in reporting and analytics within customer operations, manufacturing, quality, human resources, purchasing, operations, cost accounting, supply chain management, or consulting
3+ years of professional experience building required datasets to create and manage dashboards using data visualization tools (e.g. Tableau, Power BI, Looker)
3+ years of professional experience in at least one analytics language (e.g. Python, R)
1+ years of experience leading projects
Preferred
Bachelor's degree in business, supply chain, management information systems, computer science, engineering, or economics discipline
Advanced SQL proficiency (i.e. advanced joins, views/table distinctions, and basic query optimizations)
Advanced understanding of database structures, query optimizations, ETL development
Experience automating analytics tasks (i.e. intermediate coding skills (VBA, Python, C#, etc.)
Start-up, consulting, or other demonstrated experience in high-growth, fast-paced, rapidly changing environment
Strong project management and self-directed prioritization skills
Exceptional ability to communicate technical concepts to non-technical audiences at all organizational levels
Ability to develop and maintain strong relationships across disciplines and with multiple levels of management
Experience working with customer operations teams and tools (e.g. ticketing, account management, communications tools)
Must be willing to work long hours and weekends as needed
Benefits
Comprehensive medical, vision, and dental coverage
401(k) retirement plan
Short & long-term disability insurance
Life insurance
Paid parental leave
Various other discounts and perks
3 weeks of paid vacation
10 or more paid holidays per year
5 days of sick leave per year for exempt employees
Company
SpaceX
SpaceX is an aviation and aerospace company that focuses on reducing the costs associated with space travel by using reusable rockets.
1,001-5,000 employees
Funding
Current Stage
Late StageTotal Funding
$9.78BKey Investors
Intesa SanpaoloMirae Asset Venture InvestmentNASA
2024-04-25Secondary Market· Undisclosed
2024-01-16Secondary Market· $1M
2023-10-06Debt Financing· Undisclosed
Leadership Team
Bret Johnsen
CFO
Joshua Brost
Vice President of Business Development and Government Affairs
Recent News
Charlotte Observer
2024-06-05
Company data provided by crunchbase
