166 applicants

Company

Elastic · 1 day ago

Sr. Business Systems Analyst, CPQ

United States

Full-time

Remote

Mid, Senior Level

$94K/yr - $149K/yr

5+ years exp

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Comp. & Benefits

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Responsibilities

You are technically proficient in Salesforce CPQ features and functionality

Craft functional requirements for projects, and assist with feature design, requirements gathering, documentation, and end-user testing for projects and feature requests; you translate sophisticated technical processes into the language of your business users

Bring a design-centered approach to your partnerships with sales, operations, pricing, deal desk, and finance to optimize our CPQ implementation, plan for maintenance, and define enhancements.

Maintain a comprehensive view of all business system processes and users, to understand the functional impacts of configuration, process, workflow, and reporting

Explain sophisticated systems and technical topics in a clear, concise manner to others who may have minimal technical knowledge using oral, written, and visual presentations

Experience in creating/updating system documentation including configuration changes, data mapping requirements, functional designs, test cases, and enablement plans as needed for the engagement

Validate software quality and conformance to specifications and business requirements through unit-functional testing, and assist in identifying and solving the root cause of defects in the system

Prepare presentations and documentation of existing and future technical processes

Find opportunities and communicate proactively with partners on projects and feature requests, and you make recommendations that support company themes and team goals

Participate and assist in key IT projects and ad-hoc projects; you update BSAs on related work that affects other areas of the business; you collaborate on cross-team initiatives

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce CPQBusiness Systems AnalysisSalesforce ecosystemApproval RulesProduct configurationData mappingSoftware testingCloud infrastructureDocumentation

Required

5+ years of experience in Business Systems Analysis and Design with Salesforce solution.

3+ years of experience with Salesforce CPQ (Steelbrick).

Experience designing and supporting large-scale, technically complex solutions on Salesforce and associated ecosystem.

Hands-on experience with CPQ functionality including Approval Rules, Product setup, Product Options, Product configuration & rules, Pricing, Discounting, and Quote templates.

Experience in developing business processes and requirements for integrating CPQ with boundary systems (e.g. NetSuite).

Deep understanding of the overall Salesforce ecosystem.

You have a deep understanding of software testing with knowledge of building test plans and executing them in the functional, and user acceptance test cycles.

Preferred

Deep understanding of CPQ and Quote-to-Cash processes.

Understanding of Opportunity Management & Order Management processes.

Familiarity with the cloud infrastructure space (AWS, GCP, Azure, etc) and/or experience configuring products that have multiple levers and drivers of their final price.

Strong problem-solving, critical thinking, and analytical skills to set up and interpret logic, data tables, and rule relationships.

You have the desire to learn and apply new technologies.

You have good interpersonal skills and are a collaborator within your own team and beyond.

Attention to detail and work ethic for dealing with a variety of data structure and data integrity issues.

Deep experience and expertise in translating business requirements and processes into low-friction automation and high-impact systems.

Passion for exceptional documentation including diagrams, standards, and project papers.