Capital One · 13 hours ago

Sr. Conversion Manager, Business Cards and Payments (Remote-Eligible)

Richmond, VA

Full-time

Remote

Mid, Senior Level

$146K/yr - $167K/yr

3+ years exp

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BankingCredit Cards

Comp. & Benefits

No H1B

Insider Connection @Capital One

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Responsibilities

Use insight and consultative selling techniques to educate customers about their industry and offer unique perspectives on their business, which link back to Capital One’s Business Cards & Payments solutions

Design and implement sales strategies to ensure the company meets its revenue objectives

Coach customer stakeholders and build consensus for Capital One’s solutions within their organization

Manage multiple phases of sales cycle, including initial contact, identification of client needs, presentations/product demos, negotiation, underwriting and implementation

Develops, manages and maintains relationships with any local managers from other Capital One businesses

Refers business appropriately to internal partners including Middle Market and Treasury Team

Maintains broad and technical product knowledge including competitor product information

Manage a portfolio of clients with key focus on retention, growth and risk management

Analyze the company’s total business spend to identify additional opportunities to leverage Commercial Card solutions

Learn about the client and the specific industry vertical in which they operate; understand purchasing needs and behavior

Resolve issues and provide solutions to clients in a timely manner

Monitor portfolio metrics and perform quarterly account reviews

Partner across the value chain to meet client needs

Maintains and updates CRM system regarding sales calls, pipelines and closed sales

Work in collaboration with value chain partners to convert existing commercial bank clients to the enhanced commercial card platform.

Achieve strategic KPI’s related to conversion metrics (Contacts, Meetings, Conversion success, etc)

Consulting with internal value chain partners to identify strategic bank clients (upon platform upgrade completion) for re-engagement of the commercial card product suite and solutions that drive accretive value to the commercial bank.

Qualification

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B2B Sales ExperienceClient ManagementCommercial Card ProductsElectronic Payment ProductsConsultative SellingSales Strategy DesignCRM System ManagementKPI AchievementCross-Sell SupportRelationship Building