CrowdStrike · 16 hours ago
Sr. Director, GTM Apps - Digital Experience Transformation (Remote)
Sunnyvale, CA
Full-time
Remote
Mid, Senior Level, Lead/Staff, Director/Executive
$210K/yr - $310K/yr
15+ years exp
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Responsibilities
Develop and Lead the GTM Digital Experience Vision: Craft a user-centered vision and roadmap to streamline interactions across Salesforce, Adobe, and related GTM applications, delivering a seamless experience tailored to GTM users' needs.
Embed User Insights and Personalization: Incorporate strategic user insights and leverage tools like Salesforce Agentforce, Data Cloud to enable real-time personalization, supporting each GTM function with relevant, user-centric enhancements.
Facilitate Cross-Platform Usability: Collaborate with GTM apps delivery leads to ensure fluidity and alignment between desktop and mobile platforms, continuously refining the experience based on user feedback for an optimized journey.
Drive User-Centric KPIs: Define and track key metrics tied to experience improvements, such as user satisfaction, workflow efficiency, and adoption rates, to demonstrate impact and inform future enhancements.
Enable Customer-Centric Experiences: Subtly integrate customer adoption data within Salesforce to inform design choices that drive ease of use and align digital tools with customer-facing needs.
Leverage AI to Enhance User Efficiency: Design and implement AI-driven tools and solutions to optimize GTM workflows, enabling predictive insights, intelligent task automation, and proactive recommendations to boost productivity across sales, alliances, and customer success teams.
Drive Value with Salesforce Agentforce: Utilize Salesforce Agentforce to create an intelligent and contextual user experience, empowering GTM users with real-time insights, dynamic content recommendations, and workflow accelerators tailored to their roles and objectives.
Qualification
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Required
15+ years of experience in transforming GTM applications, and lead to cash space with user centered experience
Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s degree preferred)
Proven Expertise in Digital Experience Design: Track record of delivering cross-functional, seamless user experiences within GTM applications, especially on platforms like Salesforce and Adobe
User-Centric Leadership: Ability to build and execute a digital experience strategy, ensuring GTM applications support user engagement, personalization, and streamlined workflows
Strong GTM Collaboration Skills: Demonstrated success working with sales, alliances, and customer success teams to prioritize user-centered enhancements that meet their evolving needs
Results-Oriented Change Leadership: Proven capability to lead rapid, impactful user experience improvements across interconnected applications, focusing on measurable outcomes and user-centric solutions
Preferred
Master’s degree in Computer Science, Engineering, or a related field
Benefits
Remote-friendly and flexible work culture
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
Company
CrowdStrike
CrowdStrike is a cybersecurity technology firm that provides cloud-delivered protection for cloud workloads, identity, and data.
5001-10000 employees
H1B Sponsorship
CrowdStrike has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (49)
2022 (84)
2021 (64)
2020 (32)
Funding
Current Stage
Public CompanyTotal Funding
$1.24BKey Investors
ARK Investment ManagementAccelCapitalG
2022-12-01Post Ipo Equity· $4.6M
2021-01-12Post Ipo Debt· $750M
2019-06-12IPO
Leadership Team
George Kurtz
President, CEO, and Founder
Mike Petronaci
Chief Technology Officer, Proactive Security
Recent News
Morning Brew
2024-12-26
The Motley Fool
2024-12-25
2024-12-25
Company data provided by crunchbase
