i2c Inc. · 12 hours ago

Sr. Director, Product and Technical Communications

United States

Full-time

Remote

Senior Level, Lead/Staff, Director/Executive

12+ years exp

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Responsibilities

Lead and manage the global sales engineering team, providing guidance, mentorship, and support.

Engage with strategic clients and prospects to deliver customized payment processing solutions, demonstrations of i2c’s capabilities, and ongoing support as clients expand their relationship with i2c.

Collaborate with Global Product Management colleagues, the Sales organization, and our Client Engagement Team to align sales engineering demos, knowledge, and support with the needs of these partner organizations.

Develop and execute technical sales strategies to achieve revenue targets and business growth.

Engage with clients to understand their technical requirements and provide tailored solutions.

Oversee the creation of technical proposals, presentations, and demonstrations.

Foster a culture of continuous improvement and innovation within the team.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Sales EngineeringFintechPayment ProcessingB2B SaaSTechnical BackgroundAchieving Sales TargetsSpanish ProficiencyStrategic Thinking

Required

Bachelor’s degree in Engineering, Computer Science, or a related field; advanced degree preferred.

12+ years of experience in sales engineering, with at least 5 years in a leadership role.

Strong technical background in fintech, payments, banking or related industries, ideally with a deep understanding of delivering payment processing in a B2B SaaS model.

Proven track record of achieving sales targets and driving business growth.

Excellent leadership, communication, and interpersonal skills.

Ability to build and maintain strong relationships with clients and internal stakeholders.

Strategic thinker with the ability to translate technical capabilities into business value.

Willingness to travel up to 40-50%, mostly domestically.