200+ applicants

Company

Somatus · 15 hours ago

Sr. Director Training

McLean, VA

Full-time

Remote

Senior Level, Lead/Staff, Director/Executive

8+ years exp

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Responsibilities

Support executive leadership at the corporate and market level in making decisions, providing guidance, and driving training outcomes for a team of dedicated clinical, operation, and product trainer.

Manage the development, coordination, and implementation of all clinical, operation, and product training.

Develop organizational strategy for training across markets as well as at a corporate level.

Oversee and implement training knowledge checks and assist in the development of job aid, SOP, workflows related to training materials.

Collaborate with quality, program, and product around innovations to ensure the optimal delivery of care and execution of the clinical care program by the field and central teams.

Identify and propose solutions to barriers to successful program implementations based on training deficiencies or inconsistencies.

Address feedback from training to product/program development to foster innovation and strategically address gaps and needs.

Identify organizational needs for training and strategically create a plan of action.

Implement traditional and modern job training methods and techniques to coordinate multiple training events in a corporate or community-based setting.

Assess, monitor, and optimize existing training to identify instructional effectiveness and impact of training on employees.

Responsible for training materials and facilitating training for new client implementations and new programs / new initiatives.

Contributes to a strong culture of continuous development and rapid iteration.

Adhere to established timeframes for employee training and onboarding procedures in partnership with Human Resources and Executive leadership.

Maintain knowledge base of industry standard training methods and techniques.

Develop needs-based training goals and objectives.

Oversee team of clinical and non-clinical training staff.

Ensure compliance with training needs and requirements based on NCQA, contractual, CMS, and other compliance requirements.

Maintain library of all content for staff education.

Provide clear communication and reporting of training, feedback, and associated results to leadership.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

RNRelevant clinical licensureTraining in clinical educationCare management experiencePopulation health experienceStrategic planningLMS proficiencyContracting with healthcare plans

Required

Bachelor’s degree in nursing, healthcare administrator or related field is required.

Minimum 8 years of experience of care management, population health, or case management.

5+ years of experience in training, clinical education, and/or onboarding required.

Excellent verbal and written communication skills with ability to communicate, present and influence both credibly and effectively at all levels within the organization, including executive and C-Suite level.

Candidates must also have very strong presentation skills using tools like all Microsoft products, LMS, etc.

Ability to give and receive feedback and constructive criticism.

Ability to document and analyze complex business requirements and processes.

Must be a proactive, hands-on leader with a proven strategic vision who will drive operational performance with a high degree of accountability and integrity.

Ability to handle ambiguity and desire to work in a fast-paced, matrixed start-up environment.

Ability to work both independently with minimal guidance, often cross functionally.