The Johns Hopkins University · 18 hours ago

Sr. ERP Business Analyst - 116737

Baltimore, MD

Full-time

Remote

Mid, Senior Level

$86K/yr - $150K/yr

5+ years exp

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Responsibilities

Responsible for the day-to-day activities and tasks assigned to the support of Eightfold Talent Acquisition and Talent Management modules as well as SuccessFactors Recruiting modules.

Responsible for the technical maintenance of the application, including system configuration and coordination with developers for custom program maintenance, and for participating in the maintenance support team response to enterprise-wide customer requests for complex problem resolution.

Configuration duties may include standard and custom table maintenance and support of Johns Hopkins enhancements.

Serves as the functional system expert for relevant modules and participates in the development of problem-solving strategies, problem resolution, and investigation of unique/first-time instances of system problems reported through the enterprise-shared services.

Applies knowledge of the Eightfold and SAP SuccessFactors platform functionality and the configuration toolkit to translate business requirements into functional design specifications, configuration changes or initial settings, module-relevant security settings, and reporting options.

Works closely with HR Shared Services, Talent Acquisition, and HR business owners throughout the enterprise to deliver HR-related technologies.

Completes the production of unplanned support items.

Works in an agile hybrid scrum environment. Attends scrum meetings to update the internal team on project status.

Responsible for assisting in planning and estimating their project work and logging their time on the respective projects.

Supports Eightfold, SAP, and SAP SuccessFactors; there are approximately 30 integrations and numerous custom reports and dashboards maintained by this team.

Qualification

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EightfoldSAPSAP SuccessFactorsERP experienceSystem configurationFunctional design specificationsAgile methodology

Required

Bachelor’s Degree in Computer Science, MIS, Business Administration, or relevant functional area.

Five or more years of progressively responsible experience working in functional area or systems analysis, with a minimum four years of ERP experience. Some configuration experience is required.

Experience configuring in Eightfold and SAP SuccessFactors modules.

Experience in leading projects, leading meetings with business representatives to discuss requirements, consulting on system best practices, managing project expectations, and delivering quality functionality.

Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.