MASA · 13 hours ago
Sr. Implementation Specialist
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Responsibilities
Oversee all stages of large group implementations, from pre-sale planning through post-launch support.
Use your experience to enhance implementation processes and establish scalable best practices.
Act as the primary point of contact for clients, brokers, internal teams, and external partners, ensuring seamless communication and alignment.
Partner with clients to understand their needs, guide them through our offerings, and develop implementation plans tailored to their goals.
Identify challenges and risks early and implement practical solutions to keep projects on track.
Maintain high standards for data accuracy, system integration, and compliance.
Qualification
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Required
At least 5 years of experience in group benefits or voluntary benefits insurance, with a focus on large group implementations.
A Life and Health license in your resident state is required.
You’re highly organized and excel at managing multiple priorities and timelines.
You’re comfortable working with clients, brokers, and internal teams to ensure alignment and progress.
You also have a knack for delivering effective presentations for large brokers and clients virtually and in-person.
You approach challenges with practical, effective solutions and keep projects moving forward.
Preferred
Familiarity with enrollment platforms (e.g., bswift, PlanSource, Employee Navigator) is strongly preferred.
Benefits
Medical
Dental
Vision
401(k) with match
Paid time off
Company-paid life insurance
Company
MASA
MASA offers emergency transportation coverage and medical transportation benefits, including air transport and billing advocacy.