InterSources Inc · 15 hours ago

Sr. IT Program Manager

Atlanta, GA

Full-time

Remote

Mid, Senior Level

4+ years exp

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Responsibilities

Design and implement learning and development plans to support major IT change management projects, detailing change specifics, measurable objectives, and deliverables that include success metrics, phased timelines, and adoption/resistance management strategies.

Collaborate with OCM and project teams to track and assess change progress throughout project lifecycles, focusing on adoption rates, change utilization, and proficiency in new processes.

Develop instructional web and media-based learning materials, including training modules (using Articulate 360, Vyond, Adobe Captivate), job aids, knowledge articles, video demonstrations, and PowerPoint presentations.

Build and execute stakeholder and community outreach plans that align with change communications and learning activities, including town halls, focus groups, usability studies, and community events.

Develop a comprehensive OCM strategy for data governance initiatives, encompassing goals, objectives, timelines, milestones, and program branding, with a focus on measurable outcomes.

Design, create, and support the delivery of prioritized OCM artifacts to facilitate data governance objectives, including detailed guides, quick-reference aids, training modules, and a toolkit of reusable materials.

Produce targeted training resources such as interactive videos, attestations, and quick-reference job aids, ensuring accessible knowledge transfer and compliance readiness.

Establish a comprehensive communication strategy using a web presence, ServiceNow, OneTrust, and Microsoft Teams to engage and inform the data governance community.

Qualification

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Articulate 360Adobe CaptivateVyondOrganizational Change ManagementData GovernanceMultimedia DevelopmentWeb-based TrainingChange Management StrategiesKnowledge ArticlesJob AidsVideo DemonstrationsSlide PresentationsHigher Education Experience

Required

Proficiency in creating engaging, interactive training modules and resources using tools like Articulate 360, Adobe Captivate, and Vyond.

Ability to design instructional content for diverse formats (online, hybrid, and in-person).

Advanced skills in multimedia development (e.g., video, web content, interactive modules).

Experience in creating web-based knowledge articles, job aids, video demonstrations, and slide presentations tailored to different learning styles.

Demonstrated experience developing and executing change management strategies, including adoption and resistance management, with an emphasis on data governance or technology transformations.

Bachelor's degree in a related field or equivalent experience.

Strong background (4-6 years) in organizational change management and/or data governance in a tech-driven environment.