Wisetack · 3 hours ago
Sr. Manager, Fraud Operations
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Responsibilities
Lead a team of credit operations specialists and fraud investigators
Partner with Risk Analytics to develop, implement, and manage effective fraud prevention and detection strategies
Collaborate with other internal stakeholders such as Growth, Customer Experience, Compliance, and Product to streamline and enhance current interdepartmental processes
Delegate responsibilities to enforce and improve procedures, guidelines and training programs
Create new opportunities for team members to learn and grow their careers
Qualification
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Required
5+ years of financial fraud investigation experience
Bachelor's degree is preferred or equivalent professional experience
Experience creating policy and goals for credit and fraud operations teams to align with
Expert understanding of Know Your Customer, Know Your Business and Anti-Money Laundering requirements, policies, and laws
Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills
Ability to own projects from start to finish, from ideation and brainstorming to implementation and monitoring
Ability to motivate and lead employees
Preferred
Fintech experience
Experience utilizing SQL for data analysis used in proposing process improvement
Company
Wisetack
Point of sale lending for in-person services
Funding
Current Stage
Growth StageTotal Funding
$84.35MKey Investors
Insight PartnersGreylock
2024-03-20Series Unknown· $20.35M
2021-09-09Series B· $45M
2019-08-22Series A· $15M
Recent News
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