Sphera · 1 day ago
Sr. Manager, Sales Operations
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Responsibilities
Translate business needs of sales leaders and other internal partners into professional reporting formats and dashboards that generate actionable insights and strategic recommendations.
Provide insights on sales trends and performance metrics to drive informed decision-making and identify new selling opportunities.
Lead the development and maintenance of comprehensive sales performance reports and dashboards, using advanced analytics and visualization techniques.
Drive continuous improvement in data processing and analytics capabilities related to sales and activity metrics.
Design and implement sophisticated ad hoc reporting solutions to support field-based sales teams and senior leadership, addressing business questions and providing data-driven solutions.
Develop and detail robust data definitions and business rules, ensuring accuracy, consistency, and integrity of sales data across Salesforce.com and external data sources.
Ensure the integrity and efficiency of Salesforce.com data, implementing and maintaining effective data governance practices and data quality controls.
Build positive relationships and establish trust with business partners and cross-functional teams, collaborating closely to understand their needs and align solutions with business objectives.
Provide comprehensive training documentation and deliver training sessions to colleagues across the organization, encouraging data literacy and empowering others to leverage reporting and analytics tools effectively.
Qualification
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Required
Requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and an advanced degree or equivalent work experience.
6+ years experience in Sales Operations, Commercial Support, or related Finance role
Experience in Salesforce, Clari, LeanData, CPQ
Ability to collaborate and build relationships with all levels of the organization.
Strong critical thinking and problem-solving skills.
Drive innovation and continuous improvement.
Ability to balance multiple projects and prioritize effectively.
Exhibits personal accountability to accuracy of information and meet results.
Proactive communication capabilities, identifying and addressing issues.
Work independently in a fast-paced environment
Preferred
BA/BS degree in Business, Statistics, Finance, or other business-related subject areas preferred
Benefits
Medical, Dental, and Vision Insurance
Health Savings Account
Flexible Spending Account
401(k) Retirement Plan with Company Match
Life and Disability Insurance
Critical Illness Insurance
Accident Insurance
Hospital Indemnity Insurance
Paid Time Off and Holidays
Flexible Working Schedule
Company
Sphera
Sphera creates a safer, more sustainable and productive world.