70 applicants
Gilead Sciences · 3 days ago
Sr. People Technology Product Manager (ServiceNow)
Foster City, CA
Full-time
Hybrid
Senior Level
$166K/yr - $214K/yr
8+ years exp
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Responsibilities
Functional/Technical Expertise – Bring a global perspective and expertise in ServiceNow around best practices, customer needs, design, configurations, and new capabilities.
Support of Strategic Objectives – Support and thought partnership in development of technology roadmaps aligned around strategic objectives and business priorities.
Requirements Gathering and Analysis – Elicit, document, and analyze business requirements. Collaborate with stakeholders to understand current processes, break down complex business problems and identify opportunities for improvement utilizing ServiceNow.
Delivery – Lead or support the implementation of technology solutions, while making connections across systems process, design, configuration, customization, and integrations to ensure business needs are considered and met. Create recommendations that set the standard for excellence and best practice with HR process and technology solutions.
Solutions Assessment – Evaluate emerging industry trends, learnings from other customers, and ServiceNow releases to assess current state, in collaboration with IT and HR partners, to develop recommendations for optimization, enhancement or adoption of new or existing technologies.
Documentation – Create and maintain comprehensive documentation for ServiceNow, business processes, and configurations including functional specs, user stories, acceptance criteria, quick reference guides, user flow diagrams, and training materials.
Quality Assurance – Conduct thorough testing of ServiceNow including the test strategy, test cases, and triaging of user issues.
Qualification
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Required
Minimum 8 years of business analysis experience or 6 years of relevant experience and MA/MS degree.
Minimum 4 years of hands-on ServiceNow configuration experience with HRSD
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Strong understanding of business applications and IT integration capabilities/touchpoints to identify potential upstream and downstream impact and intersection point.
Self-motivated team player with solid time management and organization skills; ability to navigate through ambiguity and work independently.
Ability to manage multiple and often changing priorities in a fast-paced dynamic environment.
Proven detail-oriented and analytical skills.
Strong proficiency with Microsoft Excel, PowerPoint, and Smartsheets.
Knowledge of Learning processes.
Strong project management skills, including the ability to prioritize and manage multiple initiatives simultaneously.
Change management and adoption strategies.
Experience working in a complex, global environment is strongly preferred.
Benefits
Company-sponsored medical, dental, vision, and life insurance plans
Company
Gilead Sciences
Gilead Sciences is a biopharmaceutical company that discovers, develops, manufactures and commercializes therapies for critical diseases.
10,001+ employees
H1B Sponsorship
Gilead Sciences has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (163)
2022 (216)
2021 (218)
2020 (226)
Funding
Current Stage
Public CompanyTotal Funding
$4.41BKey Investors
Abingworth
2024-02-29Post Ipo Equity· $210M
2023-09-07Post Ipo Debt· $2B
2017-10-27IPO· bit:GILD
Leadership Team
Patrick Loerch
Senior Vice President, Clinical Data Science
Ahmed Afifi
Vice President - Region Head Latin America
Recent News
http://www.zdnet.com/
2024-05-05
Company data provided by crunchbase
