HashiCorp · 6 hours ago
Sr. Product Insights Analyst II, Infrastructure Products
United States
Full-time
Remote
Senior Level, Lead/Staff
$224K/yr - $264K/yr
10+ years exp
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Responsibilities
Product Insights: Develop and maintain a comprehensive analytics framework that provides real-time insights into the performance of our infrastructure products, focusing on key metrics such as user engagement, feature adoption, retention, and churn.
Strategic Planning: Leverage insights from the analytics framework to collaborate closely with product managers, driving continuous improvements and strategic adjustments to the roadmaps for Terraform, Packer, and Waypoint. Drive strategic business transformation initiatives, like quarterly business reviews and annual planning processes.
Competitive Intelligence: Conduct thorough analyses of competitor infrastructure products, gathering intelligence that will inform our product strategy. Produce strategic reports that will guide product management in making data-driven decisions specific to our infrastructure offerings.
Pricing and Packaging: Collaborate with product marketing to develop and refine pricing and packaging strategies that enhance customer adoption and strengthen market differentiation.
Customer Feedback and Sentiment Analysis: Collect, analyze, and synthesize customer feedback from various sources (e.g., surveys, support interactions, social media) to identify trends and pain points. Use this data to inform continuous product improvements, enhance user satisfaction, and drive long-term customer loyalty.
Qualification
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Required
10+ years of experience in product management, management consulting, product analytics, or other relevant experience, specifically within the infrastructure or DevOps space.
Deep understanding of DevOps software business models, with a strong grasp of the underlying economics, key product and usage metrics, and the role of telemetry in supporting data-driven decision-making.
Demonstrated ability to think strategically and develop frameworks for novel problems, with a proven track record of translating data-driven insights into actionable strategies that align with long-term business goals and drive product success.
Ability to analyze complex datasets and provide actionable insights. Familiarity with data analytics tools (e.g., Snowflake, SQL, Python, etc.) and data visualization tools (e.g., Tableau, Sigma, etc.) or similar tools is required.
Demonstrated ability to work effectively with cross-functional teams, including engineering, product management, sales, and marketing. Experience in aligning diverse teams to achieve strategic objectives is essential.
Strong problem-solving abilities, with a track record of identifying issues and developing innovative solutions in a fast-paced environment.
Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely to executive level stakeholders.
Preferred
A degree in computer science, statistics, data science, or an MBA.
Expertise in designing and implementing telemetry systems to capture key data points, enabling robust analytics and insights within infrastructure products.
Experience with open-source business models, particularly in the infrastructure or DevOps space.
Exposure to both on-premise licensing models and migration strategies to cloud within the context of infrastructure products.
Company
HashiCorp
HashiCorp is a remote-first company that solves development, security, and operations challenges in infrastructure.
1,001-5,000 employees
H1B Sponsorship
HashiCorp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (18)
2022 (42)
2021 (31)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$349.18MKey Investors
Franklin TempletonIVPNotable Capital
2024-04-24Acquired· undefined
2022-07-29IPO· undefined
2021-03-01Secondary Market· undefined
Leadership Team
David McJannet
CEO
Armon Dadgar
Co-Founder and CTO
Recent News
2024-10-22
2024-10-19
2024-10-18
Company data provided by crunchbase
