Blytheco · 19 hours ago
Sr. Sage 100 Consultant
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Responsibilities
Strategically guide customers through the software implementation process
Deliver informative, insightful, and engaging training
Provide timely, thoughtful, and outstanding, post-implementation service and support
Conduct in-depth discovery meetings, targeted at understanding, capturing, and identifying the complex business requirements and operational objectives of the customer
Produce professional documentation of current challenges, future requirements, and benefits in a manner appropriate for clients and prospective clients; create Statements of Work (SOW’s)
Perform project scoping, planning, business process mapping, UAT testing
As the Subject Matter Expert on the solution, provide guidance and direction to both internal implementation team and customer implementation team
May contribute to the business development process by participating in sales calls, assisting with proposal development, and delivering presentations
Deliver insightful, engaging training sessions via phone, web, or in-person
Provide prompt, professional customer service and support
Actively participate in the software implementation process
Lead a team of consultants on client engagements, providing leadership and guidance, as needed
Schedule and participate in discovery meetings with clients to gather requirements for the implementation project
Create and update Statements of Work
Lead configuration sessions with clients
Business process mapping and data migration
User acceptance testing
Create training documents and lead training sessions with clients
Participate in sales calls, acting as a Subject Matter Expert on the software
Respond to support calls and resolve issues in a timely manner
Attend project status meetings
Travel to client sites (as needed)
Qualification
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Required
5+ of experience as a Sage 100 consultant OR 5+ years of experience implementing similar midmarket ERP solutions (Epicor, Microsoft GP, IQMS, Oracle E-Business Suite, Infor, etc.)
Demonstrated proficiency with project scoping, planning, requirements gathering, business process mapping and end-to-end process experience is a plus
Ability to utilize defined and structured implementation processes and project management methodologies
Talent for handling multiple projects successfully while meeting deadlines
Solid understanding of common industry business practices related to accounting, sales/manufacturing/inventory management, as well as an advanced understanding of accounting theory, accounting systems, US GAAP, and IFRA
Outstanding organizational, time management, communication, and listening skills required
Exhibit exceptional interpersonal, customer service, decision-making, and analytical abilities
Working knowledge of MS Office, Outlook, and proficiency with CRM tools
Ability to travel, as needed
Preferred
Bachelor’s degree preferred
Benefits
Medical, dental, vision coverage
Company-paid life insurance
Options for additional insurance coverages
401(k) Plan
Paid Time Off accruals
Company Paid Holidays
Work from home
Tuition reimbursement and on-going training opportunities
Employee Recognition and Leadership Programs
Annual Company Conference – “Quest for Excellence”
Employee Referral Bonus Program
Opportunities to give back to the community
Our award-winning culture