43 applicants

Company

Served With Honor · 7 hours ago

Sr. Salesforce Administrator

United States

Full-time

Remote

Mid, Senior Level

$115K/yr - $120K/yr

5+ years exp

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Non Profit

Hiring Manager

Austin Aldridge

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Responsibilities

Works with Salesforce Architects / Developers to design and implement complex Salesforce solutions to meet business requirements

Defines and enforces best practices for Salesforce administration

Designs, builds, and implements automations, workflows, validation rules, and other configurations to meet business requirements, ensuring completeness with thorough QA and stakeholder feedback

Sets up and maintains integrations with third-party applications and downstream systems, ensuring seamless data flow and process automation between platforms

Ensures data integrity and hygiene, perform data audits, and manage data imports, updates, and backups— and work to build a reliable GTM data source of truth in Salesforce

Evaluates, implements, and manages new tools to within our GTM tech stack

Conducts regular Salesforce maintenance, including bug fixes, performance enhancements, and process optimization for enhanced functionality and user experience

Provides timely and effective troubleshooting for Salesforce and GTM tool issues, and take user feedback to inform future optimization initiatives

Establishes and maintains governance policies to ensure data quality, security, and compliance

Collaborates with the IT team to design and implement solutions that align with broader technical architecture

Conducts regular performance reviews of the Salesforce instance and implement optimizations as needed

Monitors system resources and recommend improvements for scalability

Evaluates and integrates third-party applications to enhance Salesforce capabilities

Leads change management initiatives related to Salesforce updates, enhancements, and new features

Provides mentorship to junior Salesforce administrators

Conducts training sessions and knowledge-sharing activities to enhance the overall skill set of the team

Other duties as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce AdministrationSalesforce AutomationData ManagementGTM Tools ManagementSalesforce ReportsSalesforce DashboardsApexSOQLSalesforce Community Experiences

Required

5+ years of experience as a Salesforce Administrator (certification strongly preferred), with a deep understanding of SFDC architecture and best practices

Expert knowledge in Salesforce administration concepts such as app building, user provisioning, and data management

Experience evaluating, integrating, and managing GTM tools like Calendly, ZoomVoice, NetSuite and more

Experience with Salesforce automation (Flows) and SOQL, and experience with Apex preferred

Experience handling multiple support cases with various requests, such as mass data updates, user provisioning, applying security rules, creating objects, creating fields, creating formula fields, and creating validation rules

Knowledge in creating Salesforce reports and dashboards

Strong problem-solving skills, high attention to detail, and the ability to manage multiple high priority projects simultaneously

Excellent interpersonal and communication skills, and an ability to work cross-functionally

Excellent oral and written communication skills