Fujitsu · 4 hours ago
Sr. ServiceNow Architect - HAM/SAM/ITAM
Westlake, TX
Full-time
Remote
Senior Level, Lead/Staff
$98K/yr - $137K/yr
8+ years exp
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Responsibilities
Design and develop the technical architecture of ServiceNow IT Asset Management, including Hardware and Software Asset Management.
Consult and implement ServiceNow IT Operations Management – Discovery and Service Mapping preferred.
Ability to set up wide range of integrations (Service Graph Connectors / Integration Hub) with Tanium, SCCM, jamf or equivalent for software inventory integration.
Troubleshoot issues HAM and SAM such as normalization, entitlements, metrics, allocations and foundation data aligned to CSDM.
Conduct discovery workshops, requirement gathering sessions, conduct process workshops to educate customers on best practices and recommend scalable and sustainable solutions.
Provide technical leadership and guidance to the development team, ensuring adherence to best practices in coding, configuration, and customization.
Conduct technical reviews and assessments, ensuring that the ServiceNow implementation is scalable, secure, and efficient.
Collaborate with project managers and business analysts to translate business requirements into technical solutions.
Act as a subject matter expert, providing technical support and training to end-users and stakeholders.
Stay updated with the latest ServiceNow features and technologies, making recommendations for improvements and upgrades.
Qualification
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Required
ServiceNow Technical Architect – HAM/SAM/ITSM
8+ years of ServiceNow design and development experience (Must have).
Experience with ServiceNow architecture and integration.
Must have hands on development experience on the ServiceNow platform including customization of applications (ITSM, custom apps, HAM & SAM, ITOM).
Experience developing ServiceNow solutions and technical design documents from business requirements.
Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)
Experience developing, implementing, and maintaining large-scale applications and systems.
Programming expertise in Java, JavaScript or other functional programming languages.
Ability to create high-level and low-level technical solutions and roadmaps.
Experience in technical sales, solution design, and customer engagement.
Bachelor's degree or equivalent combination of education and experience.
ServiceNow certifications – Service Now System Administrator - Mandatory
Certified Implementation Specialist – Mandatory
Preferred
Experience in other applications such as IRM, HR, CSM, etc would be plus.
Discovery – (Strong Asset)
HAM and SAM Product lines – (Strong Asset)
Benefits
Unlimited ServiceNow learning and certification opportunity
Great opportunities with versatile clients across consulting, development and presales for you to learn and grow.
Coaching and mentorship from ServiceNow certified CTAs and CMAs.
Stimulating environment offering ongoing learning opportunities
Culture of innovation and inspiration.
Competitive salary and generous benefits
A very flexible and creative environment for you to innovate and excel.
Full range of health, 401K, and other benefits.
Company
Fujitsu
Fujitsu is a information & communications technology equipment and services firm providing IT & IT infrastructure and other services.
10001+ employees
H1B Sponsorship
Fujitsu has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (23)
2021 (113)
2020 (274)
Funding
Current Stage
Public CompanyTotal Funding
unknown1988-02-22IPO
Leadership Team
S
Stephanie Leo
CEO
Takeshi Okuma
CEO
Recent News
2024-12-17
2024-12-17
Company data provided by crunchbase
