Xerox Business Solutions Southeast · 7 hours ago
Sr. Solution Architect
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Responsibilities
Extensive travel may be required.
Analytical skills – Map and understand client document workflows, analyze client data, identify bottlenecks and improvement opportunities. Strong business acumen is critical.
Bid/Sales Support – Works with Sales and Bid Managers in the presales phase of service(s) contracts. Assists with the preparation and delivery of service contract proposals, bids and tenders. Establishes customer requirements for a solution building strong relationships with relevant stakeholders in Xerox, customer organization and partners. Plays a key role in influencing the customer to choose Xerox.
Solution Design Authority - Takes responsibility for all components input to solution design as well as to qualification and business approval meetings and tollgates. Ultimately accountable for the development of sharp, economically aligned, deliverable solutions.
Cost and Risk – Defines the approach to solution development, controlling scope and the work of the solution design team to ensure an acceptable cost structure. Able to articulate the entire solution to a client or partner on a technical and business level, clearly identifying benefits, assumptions and risks.
Requirements and Integrated Design – Designs innovative solutions and can manage the work of different specialists – including partners and third parties - contributing to the design and implementation. Works with Xerox pursuit and commercial team to develop solution and business case.
Re-use of Knowledge – Proactively shares knowledge with colleagues and provides feedback to enable continuous improvement and learning from experience. Updates and improves standard solution architect methodologies and collaterals based on learning and customer requirements/feedback. Promotes knowledge sharing with other stakeholders.
Development Focus – Takes responsibility for own professional development. Additionally, contributes to the development of Solution Architect expertise and methodologies within Xerox by sharing experience and presenting to colleagues at team events.
Qualification
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Required
5 years of experience in a related field such as business analysis, document imaging technology, transactional print methodologies, IDP, AI/ML, RPA and other emerging technologies.
Managing or implementing multi-channel communications solutions.
Onboarding and automating transactional print and mailing applications with particular emphasis on the migration of paper-based communications to digital delivery.
Knowledge of document imaging and processing.
Knowledge of Document Imaging, OCR / ICR, document management systems (DMS) to store, retrieve, and manage digital documents.
Knowledge of Commercial Print workflows (Pre-press, Press, and Post-Press).
Knowledge of Process and workflow mapping.
Knowledge of Data analytics.
Knowledge of Transactional and promotional communications.
Ability to develop templates, rules, and workflows for automated document generation and distribution.
Ability to ensure digitized documents are accessible, secure, and compliant with data protection regulations.
Ability to articulate the principles of data protection and privacy laws including GDPR and demonstrate their impact on solution design.
Understanding of the principles of commercial business case development and P&L management.
Strong communication skills, both written and verbal, with the ability to describe the technical features and business benefits of solutions proposed.
Ability to work independently and as part of a team.
Excellent Microsoft M365 application skills.
Preferred
Prince II / PMP and familiarity with project management techniques.
Microsoft certifications.