56 applicantsPosted by Agency

Company

Global Healthcare IT, Inc. · 5 hours ago

Sr. Systems Engineer (W2 only!)

United States

Full-time

Remote

Senior Level

$0/hr - $70/hr

7+ years exp

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Responsibilities

Provides technical leadership, oversight, governance, and direction for services related to solution delivery for endpoint protection and security tools

Provides technical expertise to project team for successful project and change implementations related to endpoint security tools

Determines customer requirements and works with sourced resources to develop solutions for endpoint protection

Leads analysis of current environment for deficiencies and provides solutions

Provides input into lifecycle, improvement, and standardization strategies in coordination with Enterprise Architecture and Global Information Security

Develops and generates utilization reports to provide visibility to performance, capacity, availability, and SLA management related to endpoint protection tools

Utilize capacity data to model future state planning with overall strategy and goals

Provides and presents status, analysis and reporting to internal stakeholders, Executive Management and Senior Leadership

Trains and/or mentors other team members, and peers as appropriate

Identifies opportunities to enhance the service delivery, operations, and continual service improvement processes

Identifies best in class software and hardware products to meet the needs of a world class development team

Develop implementation plans, test plans, and timelines for projects and tasks

Create and enhance administrative, operational, and technical policies and procedures, adopting best practice guidelines, standards and procedures for employees, contractors, and vendor engagements

Maintains a proper balance between business and operational risk

Management of daily infrastructure operations to ensure availability SLA is met for storage services

Interfaces with stakeholders to establish requirements and formulate priorities for infrastructure projects

Leads/assists in configuration management

Coordinates across Global Technology for testing, deployment, and production support activities

Monitors Service Provider projects to successful completion

Works in a concerted effort with application development and engineering teams to resolve complex issues

Provides oversight, collaboration, provisioning, management and maintenance of technology products and service alternatives that improve the production services environment

Responsible for the establishment and continuous development of monitoring and alerting for all production environments

Develops internal processes and training to ensure team members have the needed skills and tools to support the production environments and deliver on project commitments

Performs complex quantitative and qualitative analyses for operational availability to promote a zero-defect environment

Facilitates achievement of expected deliverables and obligations of Services Providers

Leads/assists operational teams in system updates & upgrades

Provides consultation for routine and complex systems development

Ensures early warning to the business stakeholder executives regarding degraded or missed service levels

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

WindowsMacOSCIS/NIST standardsPatch managementEndpoint protection toolsCloud servicesOn-Premise servicesDesktop Management ToolsAutomationScriptingData ProtectionComplianceInformation AssuranceChange managementResearching technologiesTechnology roadmaps

Required

7+ years experience in information technology with technical skills such as:

3+ years Desktop OS (Windows and MacOS) experience

3+ years experience with design and implementation of CIS/NIST hardening standards for a global company

3+ years experience with design and implementation of a near 100% patch management solution

3+ years experience in the design and implementation of enterprise threat protection tools for endpoints including Application Control

3+ years experience in Cloud and On-Premise Enterprise Service and Application Delivery

3+ years experience with Desktop Management Tools (ex. Intune, Big Fix, WS1, SCCM)

3+ years experience in automation and scripting languages

Preferred

Experience in the design, implementation, and operational support of mission critical solutions

Demonstrated experience delivering technology solutions in a fast-paced, deadline driven enterprise environment

Demonstrated experience learning and applying new technologies to solve business needs

Excellent problem-solving skills working independently and through leading outcomes for cross functional teams

Excellent understanding of change management, testing requirements, techniques, and tools to ensure high availability of systems

Strong attention to detail with an ability to operate effectively across multiple priorities

Experience across many of the following platforms:

Operating Systems: Windows, MacOS

Endpoint Security: CIS/NIST Benchmarks/Hardening, Application Control, Endpoint DLP, EDR, Microsoft Defender for Endpoint, Endpoint PAM, Asset Management/CMDB

General Security: Compliance, Information Assurance, Data Protection using industry-best practices and tooling (ex. Azure, Active Directory, Crowdstrike Falcon, Tenable.io, Netskope, Splunk Phantom, HashiCorp Vault signers, Certificate Management)

Experience in researching emerging technologies and trends, standards, and products

Experience in developing technology roadmaps and strategies

Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders and IT teams