World Travel Holdings · 4 hours ago
Sr. Technical Business Analyst
United States
Full-time
Remote
Senior Level
5+ years exp
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Responsibilities
Requirements Analysis : Lead the documentation and verification of business and system requirements, ensuring they meet company and client needs.
Process Optimization : Analyze and refine business processes to increase operational efficiency, reduce costs, and enhance customer experience.
Project Oversight : Manage multiple projects, working closely with cross-functional teams (Marketing, Operations, IT) to ensure alignment and on-time delivery.
API Documentation & Troubleshooting : Create and interpret API documentation, troubleshoot system issues using tools like POSTMAN, Kibana, and Splunk, and analyze logs to resolve issues.
Mentorship : Guide junior analysts and support Product Owners in creating comprehensive, actionable requirements.
Continuous Improvement : Identify areas for system enhancement, document existing processes, and lead improvements in documentation standards.
Qualification
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Required
Minimum of 5 years as a business analyst, preferably in travel, tourism, or cruise industries, with direct experience in reservation systems, inventory systems, or API integrations.
Proficiency in SQL, JSON, XML, and an understanding of SDLC and Object-Oriented Programming.
Ability to read and interpret REST/SOAP API documentation, troubleshoot using POSTMAN or similar tools, and analyze logs.
Skilled in data analysis and business process evaluation, with the ability to recognize patterns and translate business requests into effective technical solutions.
Exposure to software development processes and the ability to collaborate effectively with development teams.
Proven ability to lead, mentor, and develop junior team members, fostering a collaborative, learning-focused environment.
Comfort in a dynamic, Agile environment with the initiative to proactively contribute to team objectives.
Bachelor’s degree in Business, Finance, Computer Science, or related field.
Preferred
An advanced degree (MBA or MS) is a plus.
Company
World Travel Holdings
World Travel Holdings — the world's leading cruise agency and award-winning leisure travel company
1,001-5,000 employees
H1B Sponsorship
World Travel Holdings has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (5)
2021 (3)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
Brad Tolkin
Co-Founder&CEO
Recent News
Company data provided by crunchbase
