Pinterest · 3 hours ago
Sr. Technical Program Manager, Internationalization
San Francisco, CA
Full-time
Remote
Mid, Senior Level
$95K/yr - $196K/yr
5+ years exp
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Responsibilities
Establish a quality measurement framework to assess MT and AI quality (both automatically and via human evaluation).
Build and maintain linguistic assets for MT and AI training (glossaries, style guides, translation memories, etc.).
Identify best AI and MT implementation models for the translation step based on industry best practices and internal testing; train, evaluate and maintain the models.
Work with a TMS vendor to develop and implement workflows that incorporate AI to improve quality of the output (automated post-editing, quality prediction and smart routing).
Maintain central linguistic assets (glossaries, style guides, etc.).
Collect feedback from various stakeholders to establish quality requirements and measure MT output quality on a regular basis. Develop and execute improvement plans when quality standards are not met. Manage escalations on linguistic quality with vendors.
Build and maintain relationships with cross-functional teams and stakeholders to promote localization best practices and advocate for technical improvements in the localization process.
Identify opportunities for process optimization and efficiency improvements within the localization workflow and work with team members to implement solutions.
Ensure all applicable security policies and processes are followed to support the organization’s secure software development goals.
Qualification
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Required
5+ years of experience in localization program management, with a deep understanding of localization best practices and industry trends.
Bachelor's degree required, preferably in Computational Linguistics, Computer Science or related field. Master’s degree is a plus.
Expert on Machine Learning, LLMs, process automation and technology, and have data analytical skills to drive great customer experience.
Ability to incorporate custom data into MT models.
Experience in implementing and managing quality control processes for linguistic outputs, ensuring adherence to high-quality standards.
Solid understanding of linguistic metrics and methodologies for evaluating MT quality, including COMET, BLEU scores, and edit distance algorithms.
Extensive experience using and configuring localization technology (TMS/CAT tools, MT) and processes.
Strong presentation, written and communication skills.
Work in the PST, MST, CST, EST time zone.
Experience using project management tools (e.g. Jira).
Experience with extracting terminology, building and maintaining terminology databases.
Proven ability to solve complex linguistic and technical challenges, attention to detail.
Ability to explain very complex issues to the cross-functional team who may not have deep understanding on localization, MT and AI.
Exceptional communication and interpersonal skills with a global mindset, ability to influence different groups to achieve business goals.
Proficiency in additional language(s).
Company
Pinterest is a visual bookmarking tool for saving and discovering creative ideas.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.49BKey Investors
Elliott Investment ManagementBrandtech VenturesSV Angel
2022-07-14Post Ipo Equity
2020-01-01Post Ipo Equity
2019-04-18IPO
Leadership Team
Bill Ready
Chief Executive Officer
Ben Silbermann
Co-Founder and Executive Chair
Recent News
2024-12-12
2024-12-10
Company data provided by crunchbase
