63 applicantsPosted by Agency

Company

Beacon Hill · 1 week ago

Sr. Workflow Developer / Application Support

Indianapolis, IN

Full-time

Remote

Senior Level

5+ years exp

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Responsibilities

Lead the organization in developing and supporting a key core software system in their environment

Work directly with various business stakeholders across the company to solve tickets and help with their ongoing development and use of the system

Respond to tickets requiring troubleshooting of the system

Handle enhancements, planning, and upgrades of the system

Analyze and determine root cause of issues

Interface with internal IT teams and external vendors to resolve problems

Work with business stakeholders and various technical teams

Work well in a team environment and independently

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

WCXP (Insurety)Microsoft SQL ServerMicrosoft Workflow FoundationWorkflow experienceMathematics skillsAlgebra skillsProject planningAgile environmentCustomer service skillsSystem enhancementsRoot cause analysisSCRUM knowledgeJIRAImageright

Required

Must have 5+ years of experience in technology support and troubleshooting

Must have 2+ years of experience with WCXP (Insurety) software platform

Must have experience with Microsoft SQL Server Management Studio

Must have experience with Microsoft Workflow Foundation and Workflow Designer within Visual Studio

Must have the demonstrated mathematics and algebra skills including the ability to solve complex formulas

Must have the ability to translate concepts and information into written format and able to communicate complex concepts

Must have the ability to identify tasks and dependencies in the creation of project plans

Must be able to respond to tickets requiring troubleshooting of the system

Must have experience with development as well as support and configuration of the system

Must have strong customer service and problem-solving skills

Must have strong workflow experience within the software platform

Must be able to handle enhancements, planning, and upgrades of the system

Must have the ability to analyze and determine root cause of issues

Must be able to interface with internal IT teams and external vendors to resolve problems

Must have the ability to work with business stakeholders and various technical teams

Must be able to work well in a team environment and independently

Must have strong communication skills

Preferred

Exposure to or experience in working within an Agile project environment. Knowledge of SCRUM, ceremonies, sprint planning, and working with JIRA preferred.

Experience with Imageright is a plus but not required