80 applicants

Company

LaunchDarkly · 2 days ago

Staff Engineer, Service Reliability

Oakland, CA

Full-time

Remote

Mid, Senior Level, Lead/Staff

$170K/yr - $260K/yr

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Developer ToolsDevOps

H1B Sponsor Likely

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Responsibilities

Lead the development and continuous refinement of SRE tools and processes to improve software delivery, observability, reliability and operational efficiency. Your impact extends beyond your team’s boundary to proactively improve our overall service health.

Shape and communicate the technical roadmap, driving Objectives and Key Results (OKRs) to deliver strategic insights that elevate system reliability, scalability, and operational effectiveness.

Define and lead the technical architecture for LaunchDarkly’s reliability strategies, establishing a cohesive framework that enhances resilience, flexibility, and alignment with business goals.

Uplevel our engineering team to deliver their services with higher autonomy, reliability, and performance through offerings written in Go and Terraform, or delivered through existing tools.

Develop, communicate, and implement strategic goals and objectives for the SRE organization, ensuring alignment with company-wide initiatives and promoting long-term operational success.

Partner with various team members to define and mature our SRE culture through principles, technical frameworks, tooling, and processes. You will mentor and coach SRE team members and engineers in adjacent teams to promote a culture of SRE learning and growth.

Drive the adoption of new technologies, system designs and best practices in code health, testing, observability, and service maintainability across teams.

Proactively identify and resolve potential performance and scalability bottlenecks in our front-end and back-end systems and underlying infrastructure.

Analyze the performance of SQL queries, suggest improvements and build guardrails for teams.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Distributed systemsGolangTerraformCloud providersObservability toolingRDBMS technologiesServer-side web developmentSecurity practicesArchitectural directionCross-team alignmentCustomer focus

Required

Demonstrable experience building and operating large-scale, highly available distributed systems; You also possess advanced analytical skills to anticipate and mitigate complex system behaviors and incidents before they impact our customers.

Solid prior experience with server-side web development (e.g., in Java / Scala, Ruby, Python, Golang, Node.js) and Infrastructure-as-Code (e.g., Terraform.)

Experience guiding the architectural direction and scalability considerations for new projects.

Strong understanding and proactive management of security practices related to SRE, coordinating with our Security team to fortify infrastructure.

Extensive experience working with major cloud providers, observability tooling, and RDBMS technologies is crucial for this role.

Experience driving alignment on decisions with cross-team impact, identifying misalignment across the team, and bringing stakeholders together to realign.

Strong customer focus and ability to make technical decisions that tie back to business goals.

Exceptional communication skills, a positive attitude, and a high degree of empathy.

Benefits

Restricted Stock Units (RSUs)

Health, vision, and dental insurance

Mental health benefits

Company

LaunchDarkly

Glassdoor

3.5

LaunchDarkly is a feature management platform that allows software development teams to deliver to their customers.

Founded in 2014

Oakland, California, USA

501-1000 employees

https://launchdarkly.com/

H1B Sponsorship

LaunchDarkly has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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Trends of Total Sponsorships

2023 (2)

2021 (5)