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Company

Gorgias · 6 hours ago

Staff Engineer

New York, NY

Full-time

Remote

Senior Level

7+ years exp

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ComputerCustomer Service

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Define a strategy for reducing maintenance costs and improve performance and resiliency of existing Native Apps

Lead the implementation of new Native Apps, integrating the whole Gorgias product suite with new Partners

Work with adjacent teams to improve the way Native Apps integrate with all the products in Gorgias’s suite

Mentor engineers within the team, to raise the engineering quality bar

Work with senior engineers across the company to draw the future direction of our engineering practices

Support our customers directly with issues on the Team’s domain once every 6 weeks

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

High traffic systemsEvent-driven systemsThird-party APIs integrationContinuous developmentKafkaPythonFront-end frameworksReactAngularVueNext.js

Required

7+ years experience in building and scaling high traffic systems

Significant experience with event-driven systems and eventual consistency

You have experience integrating with third-party APIs at scale, ensuring resiliency and consistency

Experience with continuous development/deployment

You care about working on applications that are putting the customer's needs first and you thrive in a fast-paced and distributed environment. You are comfortable with working with a product team, providing feedback and suggesting new ideas

Preferred

Strongly desirable experience with Kafka, Python

Experience with front-end frameworks (React, Angular, Vue, Next) is a plus

Benefits

5-week vacation

Paid sick leave

6 weeks full remote/year

Paid parental leave (16 weeks)

Monthly lunch stipend of $300

Health insurance with up to 100% of premiums paid for employees - Anthem explore our plans

Retirement: Gorgias contributes to your 401k 100% of the first 3% of deferred W-2 income, 50% of the next 2% of deferred W-2 income.

Get up to $700 to set up your workstation at home (working from home should feel breezy)

Get up to $2000 of learning material and wellness support per year! This includes $1500 for learning material (such as books, courses, and individual coaching sessions) directly linked to your job scope, as well as a $500 wellness budget.

Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year, we organize offsite team retreats and company retreats!

Company

Gorgias

Glassdoor

4.2

Gorgias is a multi-channel helpdesk integrated for online and e-commerce merchants.

Founded in 2015

San Francisco, California, USA

201-500 employees

https://www.gorgias.com/

H1B Sponsorship

Gorgias has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (3)

2022 (6)

2021 (3)

2020 (2)