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Company

BioSpace · 1 day ago

Staff IT Business Solutions Engineer (Commercial, Clinical, Quality)

Brisbane, CA

Full-time

Remote

Senior Level, Lead/Staff

$166K/yr - $252K/yr

10+ years exp

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Comp. & Benefits

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Responsibilities

Responsible for the development, implementation and support of solution roadmaps for Commercial, Clinical, and Quality organizations

Partner with Commercial, Engineering, and external vendors to develop, implement, and support Salesforce, Veeva Promomat roadmap for successful commercialization

Partner with business units and external vendor (Compliance Quest) to support and improve the Quality platform

Partner with business units and external vendor (Veeva) to support and improve the Clinical platform

Champion integration between theses platforms to create cohesive solutions portfolio (Boomi)

Create and analyze relevant information and develop recommendations

Act as the key liaison across all functional areas, including business units, the information technology department, and outside vendors

Possess a broad knowledge of most technical and business resources and use them to effectively coordinate with team members and external resources

Create shared vision of their respective solutions and facilitate decision making and arbitration relating to trade-offs both within and between different solution platforms

Develop and implement sound rationale for portfolio management and managing product phase-in-phase-out plans, proactively anticipating gaps and overlaps within the portfolio

Create consensus with other functions as to the timing of solution introductions and withdrawals

Identify, screen and evaluate new solution opportunities to address unmet (internal and external) customer needs

Possess strong analytical skills, including an understanding of business economics and financial resources

Collaborate with management to develop annual budgets for respective business areas

Collaborate with the Project Management Office on the intake process and prioritization of candidate projects across the company

Ensure compliance with IT policies and procedures: The Staff Business Solutions Engineer will ensure that all IT policies and procedures are followed by business units, and coordinate with business partners to make sure that all IT initiatives comply with relevant regulations and standards

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Clinical processesSalesforce CRMProject managementEmerging technologiesVendor managementCompliance QuestVeeva PlatformBusiness analysisPublic speakingOperational support

Required

Bachelor's degree in Computer Science, Information Systems, or related field

Minimum of 10+ years of experience in a similar role, with a proven track record of building and maintaining strong relationships with business unit leaders

Excellent communication skills, both verbal and written

Strong project management skills, with the ability to manage multiple projects simultaneously

Knowledge of emerging technologies and trends in the IT industry

Strong analytical and problem-solving skills

Ability to work effectively in a team environment

Experience managing vendor relationships and IT contracts

Knowledge of relevant regulations and standards, such as GDPR, HIPAA, and CFR 11

Strong leadership skills, with the ability to influence and motivate others

Knowledge of Clinical and Quality processes in Biotechnology, pharma or diagnostics

Deep understanding of Salesforce CRM

Knowledge of Compliance Quest and Veeva Platform