The Hartford · 13 hours ago
Staff Reliability Engineer
Chicago, IL
Full-time
Remote
Senior Level, Lead/Staff
$126K/yr - $189K/yr
5+ years exp
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No H1B
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Responsibilities
Guide the use of best-in-class software engineering standards and design practices for instrumenting code/application technology stack to enable the generation of relevant metrics on overall technology health - availability, performance, quality, currency and resiliency.
Serve as key liaison between the architecture and software engineering teams to influence the technical strategy for the organization, keeping in mind its cross-functional impacts, integration across the organization, and architecture rationalization.
Function as the go-to technical expert for the applications supported, requiring depth and breadth of knowledge in technologies, applications, integration, interfaces and business domain.
Ensure operational excellence. Independently drive the triaging and service restoration of all high impact incidents in order to minimize the mean time to service restoration and impact to the business. Demonstrate end-to-end ownership.
Partner with infrastructure teams to design and implement intelligent incident routing, enhanced monitoring/alerting capabilities and automated service restoration processes. Take proactive measures to prevent high impactful incidents.
Achieve and maintain the continuity of Hartford and third-party assets that support a business function. Accountable for keeping the IT application and infrastructure metadata repositories current.
Governance of overall D&A platform ecosystem with focus on process and solutions catering to Data masking (PII management), data lifecycle management needs.
Develop effective tooling, alerts, and response mechanisms to identify and address reliability risks leveraging automation to support problem prevention, detection, mitigation, and resolution.
Enhance the delivery flow by engineering the appropriate solutions to increase delivery speed while adhering to technology standards for sustained reliability.
Progressively implement preventative controls and drive increased automation and self-healing capabilities. Continue to improve cost efficiency baselines.
Promote and implement innovative solutions.
Champion the migration of applications to open-source platforms, PaaS and use of containers and other cloud technology standards for cloud-enablement and platform agility.
Drive simplification across the stack, responsible for ensuring that all technical designs can be effectively operated without adding technical complexity.
Help drive inner- and open-sourcing practices to accelerate the development of self-service enterprise capabilities (platform, infrastructure, security, etc.).
Strong experience in setting up scalable SDLC environments using COTS, PaaS, SaaS products catering to Data pipeline needs.
Ability to build solutions to promote migration of applications to open-source platforms, PaaS and use of containers and other cloud technology standards for cloud-enablement and platform agility.
Qualification
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Required
5 + years of relevant technical experience
Bachelor’s degree or equivalent work experience in Computer Science, Information Technology Management, or associated degree
Ability to interact with diverse technical and non-technical groups in a matrix organization
Solid understanding of AWS, DevSecOps practices, SAFe Agile methodologies
Familiarity with programming languages (Python, Lambda, Go, Java or JavaScript/Node.js)
Familiarity with enterprise software solutions: (MS Teams, ServiceNow, Rally etc.)
Expertise with cloud platforms like AWS and microservices architecture
Hands on experience with Observability tools such as Dynatrace, SPLUNK, CloudWatch, CloudTrail, etc.
Hands on Experience with continuous integration and DevOps methodologies, tools including GitHub, Jenkins, Nexus
Must have exceptional communication skills (written, oral, presentation and facilitation)
Understanding of robotics and artificial intelligence to improve services
Experience in strategy development to achieve business objectives
Ability to develop, manage and communicate frameworks: e.g., Cloud Security Alliance
Solid understanding of technologies that support the services offered for cloud applications
Excellent analytical and problem-solving skills
Must be authorized to work in the US without company sponsorship
Preferred
Hands-on application development and production support is a plus
Benefits
Short-term or annual bonuses
Long-term incentives
On-the-spot recognition
Company
The Hartford
The Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1995-12-15IPO
Leadership Team
W
William Holm
Vice President
Recent News
thesaasnews.com
2024-10-30
Company data provided by crunchbase
