104 applicants

Company

California Department of Health Care Services · 3 days ago

STAFF SERVICES ANALYST

Full-time

Remote

Entry, Mid, Senior Level, Lead/Staff

$3,749/mo - $6,093/mo

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Responsibilities

Work on the less complex policy, procedural, research, and development assignments related to the coordination of dental services to Medi-Cal beneficiaries.

Support the monitoring of the contract compliance for the Fiscal Intermediary (FI) contract, Administrative Services Organization (ASO) contract, and the dental managed care (DMC) contracts in the areas related to beneficiary services.

Ensure timely access standards for beneficiaries looking to schedule appointments with dental providers through the dental managed care plans, the Beneficiary Dental Exception (BDE) line, and the ASO's Telephone Service Center (TSC).

Conduct beneficiary outreach and oral health education efforts.

Provide support for the dental scope hearings, State hearings, rehearing cases, conditional waivers, remands, proposed decisions, rehearing’s, Early Periodic Screening, Diagnosis, and Treatment (EPSDT) cases, and reimbursement hearings and claims as a result of the Conlan v Shrewry lawsuit.

Travel to attend meetings and/or conduct provider/staff training, contract oversight and may require overnight stays.

Qualification

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Policy analysisContract complianceOral health education

Required

Permanent civil service status, be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility

Must take the exam if not eligible

Submission of a Statement of Qualifications

Completion of the State Examination/Employment Application STD Form 678

Proof of education if using education to meet minimum qualifications

Preferred

Excellent written and verbal communication skills

Excellent analytical skills

Adaptable in a fast-paced and often changing environment

Experience working cooperatively with many levels of staff, management, and executives

Experience providing a high level of customer service

Benefits

Continuous and ongoing training

Diversity, Equity, and Inclusion program activities

Employee Assistance Program (EAP)

Medical, including health, dental, and vision insurance

Paid Holidays and vacation/leave

Defined retirement program

Savings Plus Program (401(k), 457)

Medical/Dependent Care Reimbursement Accounts

Company

California Department of Health Care Services

The California Department of Health Care Services (DHCS) is the backbone of California’s health care safety net, helping millions of low-income and disabled Californians every day.

Founded in 1994